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SPECIFICTION
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Zoom AI Expert Assist

zoom.com

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Spec score 5.5 #22 of 24 in Agent Assist Software

Plans and prices

Essentials Contact Center Priced on request Inbound omnichannel contact center · Voice, video, chat, and SMS inbound channels · AI features Read 20 Sep 2026 · zoom.com
Premium Contact Center Priced on request Inbound and outbound omnichannel contact center · Email and social channels · Outbound dialers · Cobrowse Read 20 Sep 2026 · zoom.com
Elite Contact Center Priced on request Omnichannel contact center · AI Expert Assist · Advanced Quality Management · Workforce Management Read 20 Sep 2026 · zoom.com

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