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SPECIFICTION
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DriveCentric

drivecentric.com

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Spec score 7.0 #23 of 33 in Automotive CRM Software

Spec sheet

Product
DriveCentric describes itself as an automotive CRM and AI engagement platform for dealerships.Read 3 Oct 2026 · drivecentric.com
Integrations
DriveCentric lists DMS integrations including CDK Global, Dealertrack, Reynolds and Reynolds, and Tekion.Read 3 Oct 2026 · drivecentric.com
Support
Subscriptions include live chat and phone support, a dedicated Customer Success Manager, and on-demand DriveUniversity training.Read 3 Oct 2026 · drivecentric.com
Headquarters
The company lists its headquarters address as 12900 Maurer Industrial Dr, St. Louis, Missouri 63127.Read 3 Oct 2026 · drivecentric.com
Add-ons
Listed add-ons include Automation Hub, AIM, Desking, Genius Reply, chat, Reputation Management, and Service Pipeline.Read 3 Oct 2026 · drivecentric.com
Communications
The platform brings texting, email, calls, and video into one customer communication workflow.Read 3 Oct 2026 · drivecentric.com
Lead follow-up
Its AI assistant can respond to new leads around the clock and continue following up.Read 3 Oct 2026 · drivecentric.com
Mobile app
The mobile app lets dealership teams manage tasks and pipelines, receive real-time alerts, and send personalized videos.Read 3 Oct 2026 · drivecentric.com
Mobile support
The mobile app page advertises one-tap access to the support team with a response time under one minute.Read 3 Oct 2026 · drivecentric.com
Security certifications
DriveCentric says it holds ISO/IEC 27001 and ISO/IEC 42001 certifications and a SOC 2 Type II report covering Security, Availability, and Confidentiality.Read 3 Oct 2026 · drivecentric.com
Security controls
Its stated controls include encryption in transit and at rest, two-factor authentication, network segmentation, code scanning, and third-party penetration testing.Read 3 Oct 2026 · drivecentric.com
Service operations
DriveCentric announced Service Engagement Hub, a customer engagement and AI platform for fixed operations and service BDC teams.Read 3 Oct 2026 · drivecentric.com

Plans and prices

Engagement Hub Priced on request Annual or multi-year agreement, invoiced monthly Priced by rooftop and units sold count; add-ons available Read 3 Oct 2026 · drivecentric.com

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Where Specifiction places it

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