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Tech riderRev. 20 Sept 2026

EvaluAgent

Ch 275.8of 37 Call Center Speech Analytics Software
  1. 1Runs onWeb
  2. 2CostsNot stated by the maker
  3. 3Coaching workflowsYes
  4. 4AI-assisted scoringYes
  5. 5Calibration toolsYes
  6. 6Compliance reviewsYes
  7. 7QA channelsomnichannel
6 lines stated Written from the maker's own pages: evaluagent.com
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Overview

EvaluAgent is ranked #27 of 37 in call center speech analytics software on Specifiction. It runs on Web.

EvaluAgent plans and pricing

All plans
AutoQM & Improvement Not published Voice transcription and multi-language support · Custom scorecards · Automated QA scoring on 100% of conversations · Coaching workflows and performance dashboards · SSO, MFA and role-based access control · Dedicated customer success manager and onboarding evaluagent.com · 20 Sept 2026
AutoQM + Conversation Intelligence Not published Everything in AutoQM & Improvement · Reason-for-contact and intent detection · Spotlight and summarisation · Insight topics and theme detection · Sentiment analytics and trend tracking · Predictive voice-of-customer metrics evaluagent.com · 20 Sept 2026

Compared on call center speech analytics software

Coaching workflows
Yesevaluagent.com
AI-assisted scoring
Yesevaluagent.com
Calibration tools
Yesevaluagent.com
Compliance reviews
Yesevaluagent.com
QA channels
omnichannelevaluagent.com

Company

Founded
2012evaluagent.com · 23 Sept 2026
Headquarters
Middlesbrough, Cleveland, United Kingdomevaluagent.com · 23 Sept 2026

Best EvaluAgent alternatives

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All accessCh 01 Convin Free planFree trialAndroid Free to start7.4 All accessCh 02 SESTEK Text-to-Speech APILinux 6.9 All accessCh 03 Feelingstream APIMac 6.8 All accessCh 04 QEval APIWeb 6.6 All accessCh 05 Scorebuddy Conversation Analytics Free trialAPIWeb 6.6 All accessCh 06 CallSea Free trialAPIWeb 6.5

Where it ranks on Specifiction

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