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Everbridge Crisis Management

everbridge.com

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Spec score 7.7 #17 of 29 in Incident Management Software

What it is

Everbridge Crisis Management coordinates crisis response through a command-and-control platform for unexpected scenarios. Integrated with Everbridge's High Velocity Critical Event Management platform, it supports business continuity, disaster recovery, situational awareness and emergency communication. Teams can mobilize response plans before, during and after a crisis, assigning tasks to individuals, groups or functions. Dedicated event dashboards and situation reports help senior management monitor response and recovery progress. Automated workflows can monitor threats and execute plans without team oversight. Everbridge says its risk intelligence draws on thousands of data sources and a team of more than 80 analysts. The platform supports escalation policies, post-incident reviews, audit logs, SMS, voice call, email, desktop and mobile app alerts, plus two-way messaging. Everbridge 360 apps are available for Windows and macOS desktops and Android and iOS devices. Support is available around the clock by phone, email and Support Center; cases submitted by email or portal are targeted for triage within four hours. Pricing is on request, and there is no free plan. The REST API is a premium feature unavailable with some bundles.

Spec sheet

Purpose
Everbridge Crisis Management coordinates crisis response through a unified platform for command and control during unexpected scenarios.Read 1 Oct 2026 · everbridge.com
Integrations
Everbridge IT Alerting supports self-service integrations, email ingestion, RESTful APIs, and out-of-the-box connectors for ITOM, ITIM, SIEM, ITSM, event correlation, service desk, and workload automation systems.Read 1 Oct 2026 · everbridge.com
Support
Everbridge technical support is available 24x7x365 by phone, email, and Support Center, with support cases submitted by email or portal targeted for triage within four hours.Read 1 Oct 2026 · supportcenter.everbridge.com
Headquarters
Vienna, Virginia, United StatesRead 28 Sep 2026 · everbridge.com
Founded
2002Read 28 Sep 2026 · everbridge.com
API limitation
The REST API is a premium feature and is not available for all product bundles.Read 1 Oct 2026 · supportcenter.everbridge.com
Automation
Automated workflows monitor threats and execute plans even without team oversight.Read 1 Oct 2026 · everbridge.com
CEM integration
The crisis management software is integrated with Everbridge's High Velocity Critical Event Management platform for business continuity, disaster recovery, situational awareness, and emergency communication.Read 1 Oct 2026 · everbridge.com
Common operating picture
The product provides a common operating picture for stakeholders and turns passive runbooks into active tasks that can be added to during an evolving scenario.Read 1 Oct 2026 · everbridge.com
Company history
Everbridge was founded in 2002 in the aftermath of the September 11 terrorist attacks.Read 1 Oct 2026 · everbridge.com
Customers
Everbridge states that its platform is trusted by more than 6,500 organizations and protects over 2 billion people in 195 countries.Read 1 Oct 2026 · everbridge.com
Dashboards
Dedicated event dashboards and situation reports let senior management monitor response and recovery progress in real time.Read 1 Oct 2026 · everbridge.com
Mobile and desktop
Everbridge 360 apps are available for Windows and macOS desktops and iOS and Android mobile devices.Read 1 Oct 2026 · supportcenter.everbridge.com
Risk intelligence
Everbridge says its platform accesses thousands of data sources and uses an experienced team of more than 80 analysts to monitor and mitigate risk.Read 1 Oct 2026 · everbridge.com
Security compliance
Everbridge's Trust Center lists CCPA, DORA, FedRAMP Moderate, GDPR, HIPAA, ISO 22301, ISO/IEC 27001, ISO/IEC 27701, SOC 2, SOC 3, and other compliance resources.Read 1 Oct 2026 · trust.everbridge.com
Task coordination
Response plans can be mobilized before, during, and after a crisis, with tasks assignable to individuals, groups, or functions.Read 1 Oct 2026 · everbridge.com

Plans and prices

Core Priced on request Starting under $9K AI Communications Assistant · Translation AI · AI Advisor · Global weather alerting · Multichannel messaging · Mobile safety + geofencing Read 1 Oct 2026 · everbridge.com
Enterprise Priced on request Contact sales Everything in Professional · AI Explore Assistant · AI Risk Events, expanded coverage · MCP Server Access · Response management + executive dashboards Read 1 Oct 2026 · everbridge.com
Professional Priced on request Contact sales Everything in Core · AI Alert Assessment + recommendations · AI Risk Events · Risk intelligence + alert management · Outcome reporting + dashboards Read 1 Oct 2026 · everbridge.com

Every Everbridge Crisis Management plan and price →

Strong points and limits

Strong points

  • Tasks can be assigned to people or groups
  • Dashboards track response and recovery progress
  • Automated workflows can execute plans
  • Alerts include SMS, voice, email and mobile
  • 24x7x365 technical support

Limits

  • No free plan
  • Pricing is available on request
  • REST API is not available in all bundles

Who it suits

Everbridge Crisis Management suits organizations coordinating multi-team crisis responses that need assignable tasks, incident monitoring and multiple alert channels. Its listed integrations and support options may also matter to teams connecting it with IT systems.

Verdict

Everbridge Crisis Management combines response coordination, alerting and monitoring for crisis scenarios. Check bundle availability for the REST API and request pricing before selecting a plan.

Where Specifiction places it

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