Inbenta
inbenta.com
Spec sheet
- What it does
- Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.Read 2 Oct 2026 · inbenta.com
- Free plan
- NoRead 21 Sep 2026 · inbenta.com
- Trial
- An Inbenta article says its chatbot solution offers a 14-day free trial.Read 2 Oct 2026 · inbenta.com
- Integrations
- Inbenta says its AppHub offers more than 850 pre-built integrations, connecting to AI models, data systems, CRMs, and other enterprise tools.Read 2 Oct 2026 · inbenta.com
- Security
- Inbenta states it is certified to ISO 9001, ISO 27001, ISO 27017, and ISO 27701, and that data is encrypted at rest using AES-256 and in transit using TLS.Read 2 Oct 2026 · inbenta.com
- Headquarters
- Allen, Texas, USARead 28 Sep 2026 · inbenta.com
- Founded
- 2005Read 28 Sep 2026 · inbenta.com
- Agent handoff
- Inbenta Chat can escalate conversations to live agents and connects with other Inbenta platform content and products.Read 2 Oct 2026 · inbenta.com
- AI orchestration
- Encore coordinates AI agents, models, tools, and data sources across multi-step workflows, with steps that are visible and traceable.Read 2 Oct 2026 · inbenta.com
- Chat
- Inbenta Chat supports voice interactions, live translation, and customer conversations across channels including Facebook, WhatsApp, and Instagram.Read 2 Oct 2026 · inbenta.com
- Founded and headquarters
- Inbenta was founded in 2005 and is headquartered in Allen, Texas.Read 2 Oct 2026 · inbenta.com
- Human handoff
- YesRead 21 Sep 2026 · inbenta.com
- Knowledge
- Inbenta Knowledge unifies information for employees and customers and provides a 24/7 self-service support hub.Read 2 Oct 2026 · inbenta.com
- Named integrations
- The pricing page describes integrations with Slack, WhatsApp, Zendesk, Genesys, Workday, and Instagram.Read 2 Oct 2026 · inbenta.com
- PCI limitation
- Inbenta states it is not PCI DSS compliant and advises against adding its component to a credit-card checkout page unless the script is hosted in the customer's data center and secured with Subresource Integrity.Read 2 Oct 2026 · inbenta.com
- Who it serves
- Inbenta says its Agentic CX platform serves more than 1,000 companies in over 100 languages worldwide.Read 2 Oct 2026 · inbenta.com
Plans and prices
Consumption-based pricing Priced on request Pay for usage · No published price or usage rates on pricing page Read 2 Oct 2026 · inbenta.com
Where Specifiction places it
- AI Agents for Customer Support Software#11 of 277.7
- AI Customer Service Agents#26 of 567.6
- Customer Self-Service Software#22 of 467.7
- Chatbot Builders#139 of 2577.9
- Conversational AI Platforms#29 of 417.7
