VinSolutions
vinsolutions.com
What it is
VinSolutions provides dealership software centered on an integrated CRM for customer information and sales activity across a dealership. The CRM matches and merges sales and service data into a single customer view, while dashboards and reports surface dealership metrics, goals and benchmarks. Connect CRM automates follow-ups and assigns staff tasks for targeted email and text communications. Predictive Insights uses Buying Signals to identify in-market shoppers, and GenAI creates personalized emails and texts for staff to send. Desking lets users compare deal scenarios and send proposals by text, email or print, with access to real-time rates, rebates and lender incentives. Marketing automation supports personalized campaigns using dealership data and CRM insights. Connect Mobile provides access to customer records, inventory, conversation histories and follow-up tools on iOS and Android. VinSolutions says its CRM integrates with all major DMS providers and lists integrations including Autotrader, Dealertrack DMS, Xtime and vAuto. Pricing is on request. The company offers a self-guided demo covering CRM, predictive insights with GenAI and working a deal.
Spec sheet
- Purpose
- VinSolutions provides dealership software, including an integrated CRM that gives dealers customer insights across the dealership.Read 2 Oct 2026 · vinsolutions.com
- Product
- VinSolutions provides dealership management software, including an integrated CRM for customer insights across a dealership.Read 3 Oct 2026 · vinsolutions.com
- Integrations
- Listed integrations include Autotrader, Dealer.com, Dealertrack, Kelley Blue Book, Xtime, vAuto, and Deal Central, as well as third-party providers.Read 3 Oct 2026 · vinsolutions.com
- Security
- VinSolutions says Cox Automotive uses measures including firewalls, application controls, and monitoring to protect information, while noting it cannot guarantee complete security.Read 3 Oct 2026 · vinsolutions.com
- Support
- Every VinSolutions customer gets a dedicated Performance Manager, and the company offers on-demand training, live webinars, and personal on-site support.Read 3 Oct 2026 · vinsolutions.com
- Headquarters
- Mission, Kansas, United StatesRead 28 Sep 2026 · vinsolutions.com
- Founded
- 2006Read 28 Sep 2026 · vinsolutions.com
- Add-ons
- Listed CRM add-ons include Cloudstore, MMS/texting, call tracking, video marketing, and a customer ID scanner with attachments.Read 2 Oct 2026 · vinsolutions.com
- AI and sales
- Its AI-powered CRM uses Cox Automotive shopper data and automation to help dealerships identify buyers and personalize customer interactions.Read 3 Oct 2026 · vinsolutions.com
- AI features
- Predictive Insights uses Buying Signals to identify in-market shoppers, and GenAI creates personalized emails and texts for staff to send.Read 2 Oct 2026 · vinsolutions.com
- CRM workflow
- Connect CRM automates follow-ups and assigns sales staff tasks for targeted email and text communication.Read 2 Oct 2026 · vinsolutions.com
- Customer records
- The CRM matches and merges customer data between sales and service to create a single customer view.Read 2 Oct 2026 · vinsolutions.com
- Demo
- The company offers a self-guided demo covering CRM, predictive insights with GenAI, and working a deal; the page describes it as a demo rather than a trial.Read 3 Oct 2026 · vinsolutions.com
- Desking
- VinSolutions Desking lets users compare deal scenarios, send proposals by text, email, or print, and access real-time rates, rebates, and lender incentives.Read 3 Oct 2026 · vinsolutions.com
- DMS compatibility
- A VinSolutions product sheet says its CRM integrates with all major DMS providers.Read 3 Oct 2026 · vinsolutions.com
- Intended customers
- VinSolutions describes its solutions as serving dealerships and their sales and marketing teams.Read 3 Oct 2026 · vinsolutions.com
- Marketing
- Its marketing automation solution supports personalized campaigns using dealership data, CRM insights, and Cox Automotive first-party data.Read 3 Oct 2026 · vinsolutions.com
- Mobile
- VinSolutions offers a mobile app for responding to customers and working deals from anywhere; its product sheet says the app is available on iOS and Android.Read 2 Oct 2026 · vinsolutions.com
- Mobile app
- Connect Mobile is available for iOS and Android and provides mobile access to customer records, inventory, conversation histories, and follow-up functionality.Read 3 Oct 2026 · vinsolutions.com
- OEM certifications
- VinSolutions lists manufacturer certifications and programs, including GM, Ford, Volkswagen, Audi, BMW, and Jaguar Land Rover.Read 3 Oct 2026 · vinsolutions.com
- Reporting
- CRM dashboards and reports surface benchmarks, goals, and insights for monitoring dealership metrics.Read 2 Oct 2026 · vinsolutions.com
- Support hours
- Technical support is listed as available Monday through Friday, 7 a.m. to 8 p.m. CST, and Saturday, 8 a.m. to 6 p.m. CST.Read 3 Oct 2026 · vinsolutions.com
- Third-party integrations
- The integrations page lists third-party vendors and directs prospective integration partners to the API Storefront.Read 2 Oct 2026 · vinsolutions.com
- Who it serves
- The product is built for automotive retail dealerships managing customer information, sales activity, and communication.Read 2 Oct 2026 · vinsolutions.com
Strong points and limits
Strong points
- Combines customer records from sales and service.
- Automates follow-ups and assigns staff tasks.
- Mobile app supports iOS and Android.
- CRM integrates with all major DMS providers.
- Includes a self-guided product demo.
Limits
- Pricing is on request.
- The company describes a demo, not a trial.
- Technical phone support has set weekday and Saturday hours.
Who it suits
VinSolutions is built for automotive retail dealerships and their sales and marketing teams. It may suit teams managing customer records, sales activity, communications and dealership metrics.
Verdict
VinSolutions brings CRM, communication automation, reporting and deal tools into dealership software, with mobile access and DMS compatibility. Buyers should request pricing and check whether the listed integrations and support arrangements meet their needs.
Where Specifiction places it
- Auto Dealer Software#6 of 187.1
- Automotive CRM Software#22 of 337.1
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