Vital Software

Spec sheet

Purpose

Vital Software describes itself as an automotive data platform for Australian OEMs and dealer groups, combining dealership data in a CRM and business intelligence platform.Read 4 Oct 2026 · vitalsoftware.com.au

Audience

The site presents the product for automotive dealers, dealer groups and OEMs.Read 3 Oct 2026 · vitalsoftware.com.au

Support

Vital Software says its technical support team is based in Australia.Read 4 Oct 2026 · vitalsoftware.com.au

Headquarters

South Melbourne, Victoria, AustraliaRead 28 Sep 2026 · vitalsoftware.com.au

Campaign tools

The FAQ says the platform supports bulk SMS and email campaigns and tracks email opens and clicks.Read 4 Oct 2026 · vitalsoftware.com.au

Campaigns

The FAQ says users can send bulk SMS and email campaigns and track email opens and clicks.Read 3 Oct 2026 · vitalsoftware.com.au

Corporate backing

Vital Software says it is part of Constellation Software through operating group Vela APX.Read 4 Oct 2026 · vitalsoftware.com.au

Custom dashboards

The FAQ says teams can create and customise dashboards without technical expertise or developer resources.Read 3 Oct 2026 · vitalsoftware.com.au

Custom integrations

Vital Software says it can build custom data feeds and integrations for specific business systems and data requirements.Read 4 Oct 2026 · vitalsoftware.com.au

Dashboard customization

The FAQ says users can create and customise dashboards without technical expertise, and reporting can be configured for specific KPIs.Read 4 Oct 2026 · vitalsoftware.com.au

Data access

The FAQ says access can be controlled by region, brand or dealer group to restrict sensitive network information.Read 3 Oct 2026 · vitalsoftware.com.au

Data governance

The FAQ says access can be controlled by region, brand or dealer group to restrict sensitive network information.Read 4 Oct 2026 · vitalsoftware.com.au

Dealer features

Its dealer business intelligence platform provides live views of sales performance, lead conversion, service throughput and profitability.Read 3 Oct 2026 · vitalsoftware.com.au

Dealer reporting

Its BI platform gives dealer principals and managers a live view of sales performance, lead conversion, service throughput and profitability using DMS and CRM data.Read 4 Oct 2026 · vitalsoftware.com.au

DMS integrations

The site names bidirectional integrations with Pentana EraPower, Titan DMS and Auto IT that sync customer, vehicle and service data.Read 4 Oct 2026 · vitalsoftware.com.au

Lead integration

The site describes a bidirectional Autoplay integration that captures and enriches CRM records with inbound lead details and history.Read 3 Oct 2026 · vitalsoftware.com.au

Lead management integrations

Vital Software connects with major Lead Management Systems so inbound leads are captured and status updates flow back automatically.Read 4 Oct 2026 · vitalsoftware.com.au

Marketing automation

It uses live DMS data to trigger personalised service reminders, maintenance follow-ups and re-engagement campaigns based on vehicle history.Read 4 Oct 2026 · vitalsoftware.com.au

Mobile app

A Vital Cars app update document says the app is available through the App Store and Google Play.Read 4 Oct 2026 · vitalsoftware.com.au

OEM features

The platform aggregates lead performance, sales activity and customer data across dealer networks into a consolidated view.Read 3 Oct 2026 · vitalsoftware.com.au

OEM reporting

It consolidates lead performance, sales activity and customer data across dealer networks into a unified view.Read 4 Oct 2026 · vitalsoftware.com.au

Onboarding

Its implementation team manages onboarding from DMS integration through dashboard configuration, with timelines varying by DMS environment and network size.Read 4 Oct 2026 · vitalsoftware.com.au

Pricing

The pages reviewed direct prospective customers to contact the team and do not state prices or plan details.Read 3 Oct 2026 · vitalsoftware.com.au

Reporting

Analytics dashboards and reports use live data from dealer DMS and CRM systems.Read 3 Oct 2026 · vitalsoftware.com.au

Where Specifiction places it

• Automotive CRM Software#24 of 337.0