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Fleet Service 365
fleetservice365.com
What it is
Fleet Service 365 combines asset tracking, maintenance, inspections, fuel and meter tracking, work orders, and reporting in a fleet management system. Preventive maintenance can be scheduled by odometer, engine hours, or calendar, with work orders and technician notifications generated from schedules. Mobile DVIR inspections support photos, signatures, GPS, timestamps, and offline use; reported defects can create work orders automatically. The mobile app is available for iOS and Android, alongside web, API, and self-hosted options. Supported telematics providers include ATTI, Geotab, Samsara, Motive, and Verizon Connect. A separate FS365 product brings fleet operations into Microsoft Dynamics 365 Sales, Customer Service, and Field Service. The 14-day free trial requires no credit card. Starter is free and covers up to 3 assets and 1 user. Standard costs $6 a month per asset when billed annually at $72 per asset; Pro costs $8 a month per asset when billed annually at $96 per asset. Self-hosted deployment is described for a customer VPC or on-premises Kubernetes.
Spec sheet
- What it does
- Fleet Service 365 is a fleet operations platform for assets, maintenance, inspections, fuel, work orders, parts, reporting, and telematics data.Read 19 Oct 2026 · fleetservice365.com
- Purpose
- Fleet Service 365 combines asset tracking, maintenance, inspections, fuel and meter tracking, work orders, and reporting in one fleet system.Read 28 Sep 2026 · fleetservice365.com
- Trial
- The 14-day free trial requires no credit card.Read 28 Sep 2026 · fleetservice365.com
- Mobile apps
- The iOS and Android apps support inspections, work orders, fuel, meter readings, asset lookup, photos, signatures, and offline capture with automatic synchronization.Read 19 Oct 2026 · fleetservice365.com
- Security
- The privacy policy says FS365 encrypts data in transit with TLS 1.2+ and at rest with AES-256, and enforces tenant isolation at the database row level.Read 28 Sep 2026 · fleetservice365.com
- Privacy
- The privacy policy says the company does not sell personal information or train cross-customer models on customer telematics data without written authorization.Read 28 Sep 2026 · fleetservice365.com
- Support
- The help center says support chat is live 6am–8pm Eastern and email replies arrive within one business day.Read 19 Oct 2026 · fleetservice365.com
- Headquarters
- United StatesRead 23 Sep 2026 · fleetservice365.com
- Founded
- The company says Fleet Service 365 was founded in 2021 by fleet operators with a decade of mid-market fleet experience.Read 19 Oct 2026 · fleetservice365.com
- Accounting integrations
- The help center documents QuickBooks Online connectivity and the product includes a native Microsoft Dynamics 365 integration.Read 19 Oct 2026 · fleetservice365.com
- Android app listing
- Google Play lists Fleet Service 365 by Fleet Service 365 LLC, updated September 1, 2026, and reports no data shared with third parties and no data collected in its developer disclosure.Read 19 Oct 2026 · play.google.com
- API and extensibility
- The help center lists an FS365 API article covering authentication and first calls; the company also describes REST API, webhooks, private endpoints, and a native MCP server.Read 19 Oct 2026 · fleetservice365.com
- Asset tracking
- The platform registers vehicles, trailers, and equipment with VINs, serial numbers, assignments, optional GPS, live maps, and historical activity.Read 19 Oct 2026 · fleetservice365.com
- Company headquarters
- The G2 company listing gives the headquarters as Sugar Land, United States; Google Play lists Sugar Land, Texas 77479-4661.Read 19 Oct 2026 · g2.com
- Company legal name
- The website footer and privacy policy identify the maker as Fleet Service 365, LLC.Read 19 Oct 2026 · fleetservice365.com
- Compliance and privacy
- The company says it does not sell personal information, does not train cross-customer models on telematics data without written authorization, and supports GDPR, CCPA/CPRA, and LGPD rights.Read 19 Oct 2026 · fleetservice365.com
- Documentation depth
- The help center lists 8 getting-started articles, 14 asset-tracking articles, 8 maintenance articles, 4 inspection articles, 7 reporting articles, 3 integration articles, and administrative, mobile, billing, and inventory guides.Read 19 Oct 2026 · fleetservice365.com
- Dynamics integration
- A separate FS365 product brings fleet operations into Microsoft Dynamics 365 Sales, Customer Service, and Field Service.Read 28 Sep 2026 · fleetservice365.com
- Fuel and meters
- Fuel and meter entries feed MPG, cost-per-mile, charging, anomaly, and preventive-maintenance tracking.Read 19 Oct 2026 · fleetservice365.com
- Inspections
- Digital DVIR inspections support custom forms, photos, signatures, PDFs, schedules, approvals, and automatic issue creation.Read 19 Oct 2026 · fleetservice365.com
- Intended customers
- The company says it built the product for fleet operators and lists use cases across industries including trucking, construction, field service, manufacturing, and government.Read 28 Sep 2026 · fleetservice365.com
- iOS system requirement
- The Apple listing requires iOS 16.0 or later and lists a 44.9 MB iPhone app in the Business category.Read 19 Oct 2026 · apps.apple.com
- Licence
- The service is proprietary SaaS: its terms state that Fleet Service 365 owns the software, models, designs, and documentation and prohibit reverse engineering.Read 19 Oct 2026 · fleetservice365.com
- Limit: account requirement
- The mobile app requires an existing Fleet Service 365 account; the app listing directs new users to start a trial from the sign-in screen.Read 19 Oct 2026 · play.google.com
- Limit: Dynamics licensing
- The Dynamics 365 product requires a separate Microsoft Dynamics 365 license billed by Microsoft.Read 19 Oct 2026 · fleetservice365.com
- Limit: independent reviewer evidence
- The product has no substantive public review sample on G2, Capterra, or GetApp, so user-reported strengths, complaints, and reliability patterns cannot be established from those directories.Read 19 Oct 2026 · g2.com
- Maintenance
- Preventive maintenance can be scheduled by odometer, engine hours, or calendar, and can generate work orders and technician notifications.Read 28 Sep 2026 · fleetservice365.com
- Mobile
- The mobile app is available for iOS and Android and is used for field inspections.Read 28 Sep 2026 · fleetservice365.com
- Parent company
- The subprocessors page identifies Craftware Technologies, LLC as Fleet Service 365's parent company, based in Sugar Land, Texas.Read 19 Oct 2026 · fleetservice365.com
- Parts and inventory
- Parts features include a catalog, inventory, low-stock alerts, purchase orders, receiving, and bin-level tracking.Read 19 Oct 2026 · fleetservice365.com
- Praise: independent reviewer evidence
- No repeatable reviewer praise is available because G2, Capterra, and GetApp each show zero reviews for Fleet Service 365.Read 19 Oct 2026 · getapp.com
- Preventive maintenance
- Maintenance schedules can use dates, meters, thresholds, or combinations and can automatically generate work orders.Read 19 Oct 2026 · fleetservice365.com
- Pricing model
- Paid plans are priced per tracked asset with no per-user fees; the site says adding assets mid-term is prorated and removing them takes effect at renewal.Read 28 Sep 2026 · fleetservice365.com
- Rating on Apple App Store
- No rating overview is displayed because the app has not received enough ratings or reviews.Read 19 Oct 2026 · apps.apple.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviews.Read 19 Oct 2026 · capterra.com
- Rating on G2
- 0.0 out of 5 from 0 reviews for Fleet Service 365, LLC.Read 19 Oct 2026 · g2.com
- Rating on GetApp
- 0.0 out of 5 from 0 reviews.Read 19 Oct 2026 · getapp.com
- Reporting
- Reports can be built, exported to CSV, Excel, or PDF, scheduled, shared by link, and displayed in custom dashboards.Read 19 Oct 2026 · fleetservice365.com
- Security controls
- The privacy policy states TLS 1.2 or later in transit, AES-256 at rest, WAF and DDoS protection, managed keys, MFA, least-privilege access, and row-level tenant isolation.Read 19 Oct 2026 · fleetservice365.com
- Self-hosting
- Self-hosted deployments are offered for Azure, AWS, or bare-metal Kubernetes with Helm, Terraform, customer-controlled keys, SSO, and SIEM.Read 19 Oct 2026 · fleetservice365.com
- Telematics
- The site names ATTI, Geotab, Samsara, Motive, and Verizon Connect as supported telematics providers.Read 28 Sep 2026 · fleetservice365.com
- Telematics integrations
- Officially named telematics providers include ATTI, Geotab, Motive, Samsara, and Verizon Connect.Read 19 Oct 2026 · fleetservice365.com
- Tire management
- The Pro tier adds tire records with tread and pressure readings, inspections, activity tracking, and per-tire lifecycle history.Read 19 Oct 2026 · fleetservice365.com
- Uptime commitment
- The terms commit to 99.9% monthly production-platform uptime, excluding scheduled maintenance windows.Read 19 Oct 2026 · fleetservice365.com
- Work orders
- Work orders assign parts and labor, track approvals, and can resolve linked defects while recording a meter reading.Read 19 Oct 2026 · fleetservice365.com
Plans and prices
Starter Free up to 3 assets · 1 user · up to 25 customers, vendors, and contacts · 1GB storage · up to 2 custom inspection forms Read 19 Oct 2026 · fleetservice365.com
Tools add-on, 100+ $0.30 a month per tool / month volume pricing for managed tools Read 19 Oct 2026 · fleetservice365.com
Tools add-on, 50–99 $0.40 a month per tool / month volume pricing for managed tools Read 19 Oct 2026 · fleetservice365.com
Tools add-on, 1–49 $0.50 a month per tool / month first 10 tools free on every paid plan Read 19 Oct 2026 · fleetservice365.com
Storage add-on, 25GB $3 a month per 25GB block / month stackable storage blocks Read 19 Oct 2026 · fleetservice365.com
Standard $6 a month $72 / asset / billed annually unlimited assets · unlimited users · 50GB storage · telematics integration · parts · service entries · service reminders · issue tracking · service tasks with parts and labor Read 19 Oct 2026 · fleetservice365.com
Pro $8 a month $96 / asset / billed annually unlimited assets and users · 250GB storage · includes Standard · tire management · work orders · warranty management Read 19 Oct 2026 · fleetservice365.com
Storage add-on, 100GB $10 a month per 100GB block / month stackable storage blocks Read 19 Oct 2026 · fleetservice365.com
Strong points and limits
Strong points
- Maintenance schedules can use odometer, engine hours, or calendar.
- Mobile inspections support offline use and automatic defect work orders.
- Supports five named telematics providers.
- 14-day trial requires no credit card.
Limits
- Starter is limited to 3 assets and 1 user.
- Standard costs $6 a month per asset when billed annually.
- Pro costs $8 a month per asset when billed annually.
Who it suits
Fleet Service 365 is aimed at fleet operators, with listed use cases in trucking, construction, field service, manufacturing, and government. Its inspection and maintenance tools may suit teams with field-based assets.
Fleet Service 365 in depth
Read the full write-up
Overview
Fleet Service 365 is fleet-management software that combines maintenance, inspections, asset records, and telematics connections. It suits operators coordinating vehicles and field inspections, especially those whose telematics provider is supported. The free tier is useful for a small fleet, but its caps make paid plans the practical choice for growing operations.
Key features
Maintenance and work orders
Preventive maintenance can be scheduled by odometer, engine hours, or calendar, with work orders and technician notifications generated from those schedules. That makes the system relevant to teams that need service triggers tied to how an asset is used, rather than relying only on dates. Fuel and meter tracking, reporting, and work orders round out the core fleet records.
Mobile inspections
The iOS and Android app supports mobile DVIRs with photos, signatures, GPS, timestamps, and offline use. Defects can automatically generate work orders, a useful link between a driver's inspection and follow-up maintenance. Custom inspections and fuel-cost tracking are also supported.
Telematics and integrations
Named telematics connections include ATTI, Geotab, Samsara, Motive, and Verizon Connect. Fleet operators using one of those providers can pair tracking with the system's maintenance and inspection workflows; operators using another provider should verify fit before committing. A separate FS365 product brings fleet operations into Microsoft Dynamics 365 Sales, Customer Service, and Field Service.
Security and deployment
The privacy policy describes TLS 1.2 or higher encryption in transit, AES-256 encryption at rest, and database row-level tenant isolation. It also says personal information is not sold and customer telematics data is not used to train cross-customer models without written authorization. Self-hosted deployment is offered in a customer VPC or on-premises Kubernetes, with BYO KMS, SSO, and SIEM; that option will matter most to organizations with deployment or security requirements that favor customer-controlled infrastructure.
Pricing
Fleet Service 365 has a free Starter plan, paid plans from $6/mo, and a 14-day free trial that requires no credit card. Paid prices are billed annually per asset, so the monthly figures should not be mistaken for a flat organization-wide fee.
Starter: Free, with up to 3 assets, 1 user, up to 25 customers, 25 vendors, and 25 contacts, plus 1 GB storage. It is a reasonable trial ground for a very small operation, but one user and three assets sharply limit team use.
Standard: $6 a month, billed $72 per asset annually. It includes unlimited assets and users, parts and inventory management, tire management, custom roles and permissions, priority chat support, and 50 GB storage. This is the sensible tier for fleets that need operational scale and inventory controls without Pro's GPS and routing features.
Pro: $8 a month, billed $96 per asset annually. It adds real-time GPS tracking, speed reports, advanced routing, a sandbox environment, a named support contact, a 99.9% SLA, and 250 GB storage, alongside unlimited assets and users. It is aimed at fleets that need live tracking and a formal support commitment; smaller operators may not need the upgrade.
Starter's asset and user limits are the main reason to move up. Standard and Pro remove those caps, but annual per-asset billing means the total rises with fleet size.
Platforms
Fleet Service 365 supports Android, iOS, web, API, and self-hosted deployment. The mobile app is specifically used for field inspections, while self-hosting is available in a customer VPC or on-premises Kubernetes.
Who it's for
The product is built for fleet operators, with use cases spanning trucking, construction, field service, manufacturing, and government. It is strongest for teams that want maintenance schedules, inspections, and fleet records in one system, particularly when they use a supported telematics provider. A three-asset, single-user Starter plan is not a fit for a larger team; those fleets will need a paid plan.
Pros and cons
Pros: Maintenance schedules can trigger work orders and technician notifications, connecting planned service to action.
Pros: Offline mobile inspections capture evidence and can turn defects into work orders, supporting field teams with intermittent connectivity.
Pros: Standard and Pro include unlimited assets and users, while the named self-hosted option supports customer-controlled deployment.
Cons: Starter is capped at 3 assets and 1 user, making it a narrow free tier for anything beyond a small fleet.
Cons: Paid plans bill annually per asset, so pricing scales with fleet size rather than remaining a fixed monthly charge.
Cons: Real-time GPS, speed reports, and advanced routing are reserved for Pro, so fleets needing those functions face the higher tier.
Alternatives
For a wider starting point, browse Fleet Maintenance Software. Choose Trimble Viewpoint Vista if you want cloud-hosted or on-premises deployment and are comfortable contacting sales for pricing. VAPTA is another option, with a £5-per-vehicle monthly Fleet + Workshop plan covering fleet management, workshop workflows, procurement, and custom inspection sheets.
AUTOsist may suit buyers seeking an annual per-vehicle maintenance and GPS/telematics plan; it has a five-vehicle minimum and volume discounts above 100 vehicles. EMDECS offers shop-oriented monthly plans, including a Small Shop tier with one user and two technicians for $320 a month, so it is worth considering when a repair shop's staffing and accounting-export needs are central.
Fleetio starts its Essential plan at $4 monthly when billed annually, or $5 billed monthly, with pricing assuming five assets; it is a lower-priced starting point for smaller fleets. PTC FMS uses monthly per-vehicle, per-module pricing with no setup fees or long contracts. AMCS Fleet Maintenance uses pricing tailored to organizational requirements. FleetPal offers personalized per-unit pricing based on fleet size, requirements, and features used.
Verdict
Fleet Service 365 is a strong fit for fleet operators who want maintenance, inspections, and telematics-connected records in one product, with a meaningful free tier for up to three assets. Choose Standard when you need to remove Starter's limits and add inventory management; choose Pro when live GPS, routing, or its 99.9% SLA justify the higher annual per-asset rate. Look elsewhere if those limits or billing terms do not fit your fleet.
Verdict
Fleet Service 365 groups core fleet workflows with mobile inspections and telematics connections. Review the Starter limits and annual per-asset billing for the plan that fits your fleet.
Where Specifiction places it
- Fleet software: management, telematics and maintenance#2 of 779.4
- Fleet Maintenance Software#2 of 288.9
