Tech riderRev. 20 Sept 2026
osTicket
- 1Runs onAPI
- 2CostsNot stated by the maker
- 3SLA managementYes
- 4Help centerYes
- 5Ticket automationYes
- 6Customer portalYes
- 7API accessYes
6 lines stated Written from the maker's own pages: osticket.com

Overview
osTicket is ranked #85 of 101 in help desk software on Specifiction. It runs on API.
Compared on help desk software
- Free plan
- Yesosticket.com
- SLA management
- Yesosticket.com
- Help center
- Yesosticket.com
- Ticket automation
- Yesosticket.com
- Customer portal
- Yesosticket.com
- API access
- Yesosticket.com
Best osTicket alternatives
See all 20 All accessCh 01 Chatwoot Free planFree trialAndroid from $19/mo9.1 All accessCh 02 Vtiger Help Desk Free planFree trialAndroid from $12/mo8.9 All accessCh 03 Desk365 Free planFree trialAndroid from $12/mo8.6 All accessCh 04 Intercom Free trialAndroidiOS from $19/mo8.5 All accessCh 05 Help Scout Free planFree trialAPI from $25/mo8.5 All accessCh 06 Freshdesk Free planAPI from $19/mo8.3
Where it ranks on Specifiction
- Best Help Desk Software in 2026#85 of 101
- Best IT Knowledge Base Software in 2026#52 of 61
- Best IT Help Desk Software in 2026#43 of 48
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