Best osTicket Alternatives in 2026
Updated
20 tools from help desk software ranked against osTicket on the same published basis.
- 1osTicket vs Chatwoot
- 2osTicket vs Vtiger Help Desk
- 3osTicket vs Desk365
- 4osTicket vs Intercom
- 5osTicket vs Help Scout
- 6osTicket vs Freshdesk
- 7osTicket vs Jitbit Helpdesk
- 8osTicket vs LiveAgent
- 9osTicket vs Comm100 Contact Center
- 10osTicket vs Zoho Desk
- 11osTicket vs Odoo Helpdesk
- 12osTicket vs Vivantio
- 13osTicket vs Kustomer
- 14osTicket vs ManageEngine SupportCenter Plus
- 15osTicket vs Salesforce Service Cloud
- 16osTicket vs FreeScout
- 17osTicket vs ProProfs Help Desk
- 18osTicket vs Teamwork Desk
- 19osTicket vs Zammad
- 20osTicket vs Whelp
osTicket alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 9.1 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Vtiger Help Desk | 8.9 | Free plan | $12/mo | Android, API, iOS |
| 3 | Desk365 | 8.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | Intercom | 8.5 | No | $19/mo | Android, iOS, Web |
| 5 | Help Scout | 8.5 | Free plan | $25/mo | API |
| 6 | Freshdesk | 8.3 | Free plan | $19/mo | API |
| 7 | Jitbit Helpdesk | 8.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 8 | LiveAgent | 8.2 | No | $15/mo | API |
| 9 | Comm100 Contact Center | 8.2 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 10 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 11 | Odoo Helpdesk | 7.9 | Free plan | — | API |
| 12 | Vivantio | 7.7 | No | $49/mo | API, self-hosted, Web |
| 13 | Kustomer | 7.7 | No | — | Android, API, iOS, Web |
| 14 | ManageEngine SupportCenter Plus | 7.6 | Free plan | $100/mo | API |
| 15 | Salesforce Service Cloud | 7.5 | No | $25/mo | API |
| 16 | FreeScout | 7.5 | Free plan | Free | API |
| 17 | ProProfs Help Desk | 7.5 | Free plan | $29.99/mo | API |
| 18 | Teamwork Desk | 7.4 | No | $9.50/mo | API |
| 19 | Zammad | 7.4 | No | — | API |
| 20 | Whelp | 7.4 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
Make your tool an alternative to osTicket
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about osTicket alternatives
What is the best alternative to osTicket?
Chatwoot, number 1 in help desk software with a score of 9.1 out of 10. The others here: Vtiger Help Desk, Desk365, Intercom and 16 more.
What is the best free alternative to osTicket?
Chatwoot is the best-ranked alternative with a free plan. 11 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to osTicket?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.