Podium Aesthetics

Spec sheet

What it does

Podium markets an AI operating system for aesthetic practices combining EMR, patient communications and marketing.Read 15 Oct 2026 · aesthetics.podium.com

Purpose

Podium Aesthetics combines an EMR, patient communications, and marketing tools for aesthetic practices.Read 8 Oct 2026 · aesthetics.podium.com

Intended users

The product is presented for aesthetic practices, including med spas, that want to manage clinical workflows, patient communications, and marketing in one system.Read 8 Oct 2026 · aesthetics.podium.com

Security

Podium says it complies with HIPAA to help protect patient data.Read 8 Oct 2026 · aesthetics.podium.com

Founded

LinkedIn says Podium launched in 2014.Read 15 Oct 2026 · linkedin.com

Aesthetics launch news

Podium announced its AI operating system for aesthetic practices on January 20, 2026.Read 15 Oct 2026 · prnewswire.com

AI charting

Podium says its charting can transcribe appointments in real time into service-specific client charts.Read 15 Oct 2026 · aesthetics.podium.com

AI employee

Avery responds to leads, books appointments, and automates practice workflows 24/7.Read 8 Oct 2026 · aesthetics.podium.com

AI handoff

Avery follows practice playbooks and escalates conversations to staff when human support is needed.Read 8 Oct 2026 · aesthetics.podium.com

API authentication

API requests use OAuth 2 bearer tokens, and OAuth redirect URIs must use HTTPS.Read 15 Oct 2026 · docs.podium.com

API style

The public Podium API is REST-based and uses HTTPS.Read 15 Oct 2026 · docs.podium.com

API versioning

Podium uses dated API versions and recommends sending a version header because the default may change incompatibly.Read 15 Oct 2026 · docs.podium.com

Autonomous scheduling

Avery can book, cancel and reschedule appointments using live provider, room, device and equipment availability.Read 15 Oct 2026 · aesthetics.podium.com

Avery lead response

Avery is advertised as responding to leads around the clock in under one minute on average and potentially increasing sales by up to 45%.Read 15 Oct 2026 · aesthetics.podium.com

Central inbox

Calls, texts, emails and social messages can be viewed with patient profiles in one centralized inbox.Read 15 Oct 2026 · aesthetics.podium.com

Chrome extension rating

Podium Developer Tools has 0 out of 5 stars from no ratings in the Chrome Web Store.Read 15 Oct 2026 · chromewebstore.google.com

Client profiles

Client profiles combine history, photos, conversations, treatment notes and consent forms.Read 15 Oct 2026 · aesthetics.podium.com

Clinical records

The EMR includes intake forms, AI form building, AI charting, and client profiles with history, photos, conversations, treatment notes, and consent forms.Read 8 Oct 2026 · aesthetics.podium.com

Communications

A centralized inbox brings together texts, calls, emails, and social messages with client profiles and conversation history.Read 8 Oct 2026 · aesthetics.podium.com

Company headquarters and size

LinkedIn lists Podium headquarters in Lehi, Utah and company size of 1,001–5,000 employees.Read 15 Oct 2026 · linkedin.com

Company legal name

Crunchbase identifies the company legal name as Podium Corp Inc.Read 15 Oct 2026 · crunchbase.com

Developer applications

Developers create applications in Podium's developer portal to access data for users through OAuth.Read 15 Oct 2026 · docs.podium.com

E-prescribing

DoseSpot integration lets licensed providers send electronic prescriptions and approve refills, with access to 95% of U.S. pharmacies according to Podium.Read 15 Oct 2026 · aesthetics.podium.com

Funding

A 2020 Crunchbase News report said Podium raised a $125 million Series C and had raised $217.6 million in total since 2014.Read 15 Oct 2026 · news.crunchbase.com

Google booking

The October 2026 update added a Book online button on Google Search and Maps that links to a Podium booking page.Read 15 Oct 2026 · aesthetics.podium.com

HIPAA terms

Podium's legal terms provide a business-associate agreement framework for covered entities handling protected health information.Read 15 Oct 2026 · legal.podium.com

Intake and forms

The EMR collects intake and medical-history information and includes an AI form builder that converts prompts or uploaded PDFs and PNGs into digital forms.Read 15 Oct 2026 · aesthetics.podium.com

Inventory and reporting

The EMR includes inventory tracking and reports for sales, taxes, appointment outcomes, provider commissions, and payments.Read 8 Oct 2026 · aesthetics.podium.com

License and hosting

Podium's legal terms restrict copying, sublicensing, reverse engineering and derivative products, indicating proprietary hosted software rather than open source or self-hostable code.Read 15 Oct 2026 · legal.podium.com

Limit: integration gaps

A G2 reviewer wanted Sage 300CRE integration and reported time-consuming manual backend entry.Read 15 Oct 2026 · g2.com

Limit: onboarding

TrustRadius includes a review describing onboarding longer than two months before phone functionality was usable.Read 15 Oct 2026 · trustradius.com

Limit: price

Independent reviewers repeatedly describe Podium as expensive, especially for small businesses or customers not using the full feature set.Read 15 Oct 2026 · getapp.com

Limit: reliability

Trustpilot summaries and reviews report dropped or unreliable calls, delayed or duplicated messages, and occasional technical problems.Read 15 Oct 2026 · trustpilot.com

Missed-call automation

Podium can automatically text people who call while unanswered so Avery can continue the conversation.Read 15 Oct 2026 · aesthetics.podium.com

Mobile access

Staff can make and take calls using the Podium mobile app, desk phones, or a web browser.Read 8 Oct 2026 · aesthetics.podium.com

Payments

Payment options include tap-to-pay, text payment links, card on file, subscriptions, financing, and Buy Now, Pay Later.Read 8 Oct 2026 · aesthetics.podium.com

Payments and POS

The POS supports tap-to-pay, text payment links, phone-based card acceptance, subscriptions, financing, buy-now-pay-later, memberships, packages and gift cards.Read 15 Oct 2026 · aesthetics.podium.com

Praise: support

TrustRadius and G2 reviewers frequently describe Podium support or customer-success staff as responsive and helpful.Read 15 Oct 2026 · trustradius.com

Praise: usability and communications

GetApp reviewers commonly praise centralized messaging, texting, review management, mobile and desktop access, and ease of use.Read 15 Oct 2026 · getapp.com

Prescriptions

Podium’s DoseSpot integration supports electronic prescriptions and refill approvals for licensed providers, connecting to 95% of US pharmacies, according to the page.Read 8 Oct 2026 · aesthetics.podium.com

Pricing

Podium states that pricing depends on locations and selected features and requires a custom quote.Read 15 Oct 2026 · aesthetics.podium.com

Rating on Apple App Store

4.7 out of 5 from 31K ratingsRead 15 Oct 2026 · apps.apple.com

Rating on G2

4.5 out of 5 from 2,155 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.2 out of 5 from 526 reviewsRead 15 Oct 2026 · getapp.com

Rating on Trustpilot

4.1 out of 5 from 364 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

7 out of 10 from 98 reviews and ratingsRead 15 Oct 2026 · trustradius.com

Scheduling

Avery can book, cancel, reschedule, and update appointments using real-time provider, service, and device availability.Read 8 Oct 2026 · aesthetics.podium.com

Security certifications

The trust center lists ISO 27001:2022 and PCI DSS 4.0.1 and says SOC 2 Type I certification is being pursued in 2026.Read 15 Oct 2026 · trust.podium.com

Shopify integration

A 2026 product update documents Shopify inventory synchronization through the Integrations settings.Read 15 Oct 2026 · aesthetics.podium.com

Social integrations

The communications product supports Instagram direct messages, Facebook business-page messaging and Meta ad lead forms.Read 15 Oct 2026 · aesthetics.podium.com

Webhook coverage

Documented webhook event types include calls, contacts, invoices, messages and reviews.Read 15 Oct 2026 · docs.podium.com

Webhooks

Webhooks can notify integrations about events such as purchases or conversation replies; disabled queues retain events for roughly 10 days and requests time out after five seconds.Read 15 Oct 2026 · docs.podium.com

Plans and prices

Every Podium Aesthetics plan and price →

Where Specifiction places it

• Med Spa Software#12 of 297.9
• Medical Spa Software#11 of 217.7