Best Social Customer Service Software in 2026
Updated
34ranked
0free plans on this page
€12/molowest paid tier
11 Oct 2026last checked
Input list Social Customer Service Software 9 channels on this page · 34 of 72 spec lines stated by the makers
Ch Tool Free planPaid fromSocial accountsUnified social inboxComment managementReply automationTeam assignmentMobile app Spec sheet Score
26 Omni Chat Stack Free planYesPaid fromSocial accounts3Unified social inboxYesComment managementReply automationYesTeam assignmentYesMobile app 5/8spec lines stated 6.3
27 Quiq RCS Free planPaid fromSocial accountsUnified social inboxComment managementReply automationTeam assignmentMobile app 0/8spec lines stated 6.3
28 BrandBastion Agent+ Free planNoPaid fromSocial accountsUnified social inboxYesComment managementYesReply automationYesTeam assignmentYesMobile app 5/8spec lines stated 6.2
29 ConvoHub Free planYesPaid fromSocial accountsUnified social inboxYesComment managementYesReply automationYesTeam assignmentYesMobile appNo 6/8spec lines stated 6.2
30 Social Serve Social Inbox Free planNoPaid fromSocial accountsUnified social inboxYesComment managementYesReply automationYesTeam assignmentMobile app 4/8spec lines stated 6.2
31 Statusbrew Free planNoPaid fromSocial accounts5Unified social inboxComment managementReply automationTeam assignmentMobile app 2/8spec lines stated 6.2
32 SVARA Free planNoPaid fromSocial accounts1Unified social inboxYesComment managementYesReply automationYesTeam assignmentMobile app 5/8spec lines stated 6.2
33 Insta24 Free planNoPaid fromSocial accounts1Unified social inboxYesComment managementYesReply automationYesTeam assignmentYesMobile app 6/8spec lines stated 6.0
34 Sprinklr Service Free planNoPaid fromSocial accountsUnified social inboxComment managementReply automationTeam assignmentMobile app 1/8spec lines stated 5.4
Compare all 9 in a table
| # | Tool | Score | Free plan | Paid from | Social accounts | Unified social inbox |
|---|---|---|---|---|---|---|
| 26 | Omni Chat Stack | 6.3 | Yes | 3 | Yes | |
| 27 | Quiq RCS | 6.3 | ||||
| 28 | BrandBastion Agent+ | 6.2 | No | Yes | ||
| 29 | ConvoHub | 6.2 | Yes | Yes | ||
| 30 | Social Serve Social Inbox | 6.2 | No | Yes | ||
| 31 | Statusbrew | 6.2 | No | 5 | ||
| 32 | SVARA | 6.2 | No | 1 | Yes | |
| 33 | Insta24 | 6.0 | No | 1 | Yes | |
| 34 | Sprinklr Service | 5.4 | No |
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