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SPECIFICTION
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ClubWise

clubwise.com

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Spec score 7.9 #17 of 43 in Gym Marketing Software

What it is

ClubWise is a cloud-based club management platform for fitness businesses. It combines memberships, payments, bookings, reporting and access control in one system. Member profiles can include attendance, payment history and communications, with automated renewals, arrears notices and follow-ups. Sales tools support targeted campaigns, lead tracking and retention communications, while dashboards track measures such as direct-debit income, memberships sold, retention, attrition and staff activity. Members can book classes and appointments online, with bookings syncing to FitSense and ClubWise Mobile. Entry options include expiring QR codes, swipe cards, biometric readers and PINs, and access control can continue offline. ClubWise Mobile serves staff; FitSense supports member booking, payment, progress tracking and check-in. The service runs on Android, iOS and web, supports custom API integrations, and offers flexible billing. Pricing is on request, with no free trial.

Spec sheet

Purpose
ClubWise brings memberships, payments, bookings, reporting and access control together on one club management platform.Read 9 Oct 2026 · clubwise.com
Product
ClubWise is an all-in-one club management platform for managing memberships, payments, bookings, reporting and access control.Read 8 Oct 2026 · clubwise.com
Intended users
ClubWise describes its software for gyms, health clubs, sports centres, martial arts businesses, yoga studios and CrossFit facilities.Read 9 Oct 2026 · clubwise.com
Integrations
ClubWise names Stripe for card payments, Google Pay and Apple Pay in FitSense, and Global Payments for in-person card transactions.Read 9 Oct 2026 · clubwise.com
Mobile apps
ClubWise Mobile is for staff to manage club tasks, while FitSense lets members book, pay, track progress and check in by phone.Read 9 Oct 2026 · clubwise.com
Security
ClubWise says it is ISO 27001 certified for information security management.Read 9 Oct 2026 · clubwise.com
Support
ClubWise says it offers onboarding assistance, customer service teams in the UK and Australia, a help centre and professional services including data migrations.Read 9 Oct 2026 · clubwise.com
Headquarters
Princes Risborough, Buckinghamshire, United KingdomRead 28 Sep 2026 · clubwise.com
Access control
Access options include expiring QR codes, swipe cards, biometric readers and PIN entry; the system can continue working offline.Read 9 Oct 2026 · clubwise.com
Apps
ClubWise Mobile serves club staff, while FitSense gives members mobile booking, payment and check-in tools.Read 8 Oct 2026 · clubwise.com
Billing
ClubWise says it collects UK direct debits in-house as a payment service provider authorised by the FCA.Read 8 Oct 2026 · clubwise.com
Bookings
Members can book classes and appointments online, and bookings sync with FitSense and ClubWise Mobile.Read 9 Oct 2026 · clubwise.com
Cloud service
The homepage describes ClubWise as cloud-based.Read 9 Oct 2026 · clubwise.com
Commercial access
The website offers a free demo and directs prospective customers to book one; it does not state a subscription price on the opened pages.Read 8 Oct 2026 · clubwise.com
Company experience
ClubWise says it has more than 20 years of industry experience and serves customers in the UK and Australia.Read 9 Oct 2026 · clubwise.com
Marketing
Its sales and marketing tools support targeted campaigns, performance tracking and member communications.Read 9 Oct 2026 · clubwise.com
Member management
Member profiles bring together attendance, payment history and records, with automated renewals, arrears notices and follow-ups.Read 9 Oct 2026 · clubwise.com
Memberships
Member records bring together attendance, payment history and communications, with automated renewals, arrears notices and follow-ups.Read 8 Oct 2026 · clubwise.com
Payments and compliance
ClubWise says it collects UK direct debits in-house as an FCA-authorised payment service provider.Read 9 Oct 2026 · clubwise.com
Reporting
The dashboard tracks club measures including direct debit income, memberships sold, retention, attrition and staff activity.Read 9 Oct 2026 · clubwise.com
Sales and marketing
Its sales and marketing tools support targeted campaigns, lead tracking and member retention communications.Read 8 Oct 2026 · clubwise.com
Scale
ClubWise says it has more than 20 years of experience and serves over 1,300 customers globally.Read 8 Oct 2026 · clubwise.com
Who it serves
ClubWise describes its customers as fitness businesses including gyms, health clubs, sports centres, martial arts studios, yoga studios and CrossFit facilities.Read 8 Oct 2026 · clubwise.com

Strong points and limits

Strong points

  • Membership records combine attendance and payment history
  • Offline-capable access control
  • Member booking and check-in apps
  • Custom API integrations supported
  • Failed-payment recovery and membership freezes

Limits

  • Pricing is available on request
  • No free trial
  • Some integrations are partner-specific

Who it suits

ClubWise is aimed at gyms, health clubs, sports centres, martial arts and yoga studios, and CrossFit facilities. It suits operators needing membership, payment, booking and entry administration together.

Verdict

ClubWise brings club administration, member apps and access control into one cloud service. Prospective buyers need a demo or sales conversation to establish pricing and fit.

Where Specifiction places it

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