ELEAD1ONE

Spec sheet

Audience

CDK describes its automotive CRM as built for dealerships and their Sales and Service teams.Read 9 Oct 2026 · cdkglobal.com

Security

The Elead login supports single sign-on and multi-factor authentication, with MFA using a mobile phone, email, or Okta app as an additional verification step.Read 9 Oct 2026 · cdkglobal.com

Support

A CDK CRM customer testimonial on the product page describes support as responsive and says most problems are solved quickly.Read 9 Oct 2026 · cdkglobal.com

Access

The ELEAD CRM portal is for ELEAD clients, and use is subject to their contracts with ELEAD.Read 9 Oct 2026 · eleadcrm.com

AI features

CDK says its CRM includes AI-powered lead conversations, automated summaries, and writing tools.Read 9 Oct 2026 · cdkglobal.com

API functions

The APIs provide functions to retrieve records, access historical records, create or edit records, and receive real-time record updates.Read 9 Oct 2026 · www2.cdkglobal.com

API integrations

CDK says its CRM APIs are built exclusively for the Fortellis Automotive Commerce Exchange.Read 9 Oct 2026 · www2.cdkglobal.com

APIs

CDK says its Elead APIs support management of sales opportunities, activities, and customer data.Read 9 Oct 2026 · www2.cdkglobal.com

CRM features

CDK lists integrated desking, mobile tools, personalized video messaging, self-service automation, flexible reporting, and dashboards among its CRM capabilities.Read 9 Oct 2026 · cdkglobal.com

Customer communications

CDK describes a unified inbox for email, text, chat, and other customer conversations.Read 9 Oct 2026 · cdkglobal.com

Developer resources

CDK lists CRM Direct Post, Product Reference, Sales Opportunity, Sales Activities, and Sales Customer APIs on Fortellis.Read 9 Oct 2026 · www2.cdkglobal.com

Migration notice

The login page asks clients to complete their migration to Unify by January 12, 2027, to avoid interruptions to CRM access.Read 9 Oct 2026 · eleadcrm.com

Mobile app

The CDK Modern Retail CRM app provides mobile access to sales functions including logging prospects, searching inventory, quoting customers, tracking test drives, and following up.Read 9 Oct 2026 · apps.apple.com

Pricing

The opened product and login pages do not state a price.Read 9 Oct 2026 · eleadcrm.com

Product status

The ELEAD1ONE site redirects to a client login portal and says access is for Elead clients subject to their contracts.Read 9 Oct 2026 · eleadcrm.com

Sign-in support

The login page links to an SSO how-to guide and video and provides a forgot-password option.Read 9 Oct 2026 · eleadcrm.com

Where Specifiction places it

• Automotive CRM Software#26 of 336.8