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SPECIFICTION
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EngageBay

engagebay.com

From $11.04/mo Free plan Web
Visit engagebay.com
Spec score 8.8 #20 of 189 in Email Marketing Software

What it is

EngageBay is a browser-based CRM and marketing platform with a visual sales pipeline, email marketing, live chat, and helpdesk. Its free plan is not a trial, requires no credit card, and covers teams of up to 15 members. The listed free features include 250 contacts and companies and 1,000 branded emails per month. The platform also offers marketing and workflow automation, lead scoring, audience segmentation, landing pages, forms, and A/B testing. Contacts can be imported from HubSpot, Salesforce, or CSV files, and EngageBay lists more than 250 business-tool integrations. Its AI chatbot can be trained on a knowledge base, files, and links. Support is available through live chat and email, with guided onboarding, video tutorials, and free onboarding support. Basic is $11.04 per month when paid yearly; Growth is $42.49 per user per month and Pro is $67.99 per user per month. Pro includes up to 10,000 contacts; for more, users must contact the team.

Spec sheet

Free plan
YesRead 20 Sep 2026 · engagebay.com
Paid from
11.04Read 20 Sep 2026 · engagebay.com
Headquarters
1007 North Orange Street 4th Floor #180, Wilmington, DE 19801, United StatesRead 28 Sep 2026 · engagebay.com
Founded
2017Read 28 Sep 2026 · engagebay.com
AI Chatbot Training
The AI chatbot can be trained with a knowledge base, files, and linksRead 28 Sep 2026 · engagebay.com
AI features
YesRead 20 Sep 2026 · engagebay.com
Business Integrations
Integrates with more than 250 business toolsRead 28 Sep 2026 · engagebay.com
Businesses Served
Used by more than 46,000 businesses worldwideRead 28 Sep 2026 · engagebay.com
Company Address
EngageBay Inc. is located in Wilmington, DelawareRead 28 Sep 2026 · engagebay.com
Contact Limit
The Pro plan includes up to 10,000 contacts; more requires contacting the teamRead 28 Sep 2026 · engagebay.com
Credit Card Requirement
No credit card is required to sign upRead 28 Sep 2026 · engagebay.com
CRM Imports
Contacts can be imported from HubSpot, Salesforce, or CSVRead 28 Sep 2026 · engagebay.com
Founded Year
Founded in 2017Read 28 Sep 2026 · engagebay.com
Free Plan Features
Includes CRM, email marketing, live chat, and helpdeskRead 28 Sep 2026 · engagebay.com
Free Team Size
Free for teams of up to 15 membersRead 28 Sep 2026 · engagebay.com
Marketing automation
YesRead 20 Sep 2026 · engagebay.com
Mobile App
A mobile app is availableRead 28 Sep 2026 · engagebay.com
Onboarding Support
Offers guided onboarding, video tutorials, and free onboarding supportRead 28 Sep 2026 · engagebay.com
Platform Type
Fully cloud-based and works in any browserRead 28 Sep 2026 · engagebay.com
Review Rating
Rated 4.7 out of 5 from more than 900 reviewsRead 28 Sep 2026 · engagebay.com
Support Channels
Support is available via live chat and emailRead 28 Sep 2026 · engagebay.com
Trial Status
The free plan is not a trialRead 28 Sep 2026 · engagebay.com
Visual sales pipeline
YesRead 20 Sep 2026 · engagebay.com

Plans and prices

Free Free 250 contacts and companies · 1,000 branded emails per month · 2 lists · 10 web popups · 10 forms · 1 landing page Up to 15 users; 250 contacts and companies Read 28 Sep 2026 · engagebay.com
Basic $11.04 a month paid yearly 500 contacts and companies 500 contacts and companies Read 28 Sep 2026 · engagebay.com
Growth $42.49 a month per user/month 3,000 contacts and companies 3,000 contacts and companies Read 28 Sep 2026 · engagebay.com
Pro $67.99 a month per user/month 5,000 contacts and companies 5,000 contacts and companies Read 28 Sep 2026 · engagebay.com

Every EngageBay plan and price →

Strong points and limits

Strong points

  • Free plan covers up to 15 team members.
  • Includes CRM, email marketing, live chat, and helpdesk.
  • Imports contacts from HubSpot, Salesforce, or CSV.
  • Lists more than 250 business-tool integrations.

Limits

  • Free plan lists 250 contacts and companies.
  • Free plan lists 1,000 branded emails per month.
  • Pro includes up to 10,000 contacts; more requires contacting the team.

Who it suits

EngageBay suits teams looking for CRM, marketing, live chat, and helpdesk tools in one browser-based platform. Its free plan accommodates up to 15 team members.

Verdict

EngageBay combines CRM and marketing functions with live chat and helpdesk on the web. The free plan has a stated team and contact allowance, while paid plans add different listed contact limits.

Where Specifiction places it

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