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Communications Platforms as a Service

Alternatives to Exotel Contact Center

The tools Specifiction weighs against Exotel Contact Center, from its list of communications platforms as a service, each with its plans, platforms and spec score.

  1. 01 8x8 Communications APIs

    It suits developers looking to add programmable messaging, voice or video, with SDK platforms for iOS and Android.

    From $99/mo Free plan Web · iOS · Android · API
    9.4 Visit Specs
  2. 02 Twilio Segment
    From $120/mo Free plan Web · iOS · Android · API
    8.6 Visit Specs
  3. 03 Gupshup

    Gupshup is aimed at marketing, performance marketing, commerce and growth, and customer support teams.

    Free plan Web · API
    8.4 Visit Specs
  4. 04 Orbit by Devotel

    Orbit is described as serving businesses from local shops to global enterprises, and as built for developers and communications teams.

    Free plan Web · API · Self-hosted
    8.4 Visit Specs
  5. 05 EnableX Video API

    EnableX suits teams embedding calls, recording, or streaming in websites and apps, including the listed telehealth, banking, retail, recruitment, and education use cases.

    Free plan Web · iOS · Android · API
    8.3 Visit Specs
  6. 06 Webex App
    Free plan Web · Windows · macOS · iOS
    8.2 Visit Specs
  7. 07 Airtel IQ

    It suits enterprises in sectors such as banking, retail, logistics, manufacturing, telecom, and travel.

    Web · API
    8.1 Visit Specs
  8. 08 Plivo Voice API

    It suits developers building voice calling into web or mobile applications, including teams that need SIP support, call recording, or multiple call-handling features.

    From $0.01/mo Free trial Web · iOS · Android · API
    8.1 Visit Specs
  9. 09 Infobip Voice API

    The Calls API suits developers building voice applications for mobile or web.

    Free trial Web · iOS · Android · API
    7.9 Visit Specs
  10. 10 Dollu CCaaS
    Web · API
    7.7 Visit Specs
  11. 11 Exotel Contact Center
    Web · iOS · Android · API
    7.6 Visit Specs
  12. 12 Twixor

    Twixor suits enterprises and teams building automated customer journeys across messaging, voice, and web channels.

    Free plan Web · API · Self-hosted
    7.6 Visit Specs
  13. 13 Telesign Communications Platform

    It suits developers building customer messaging, verification, or identity-insight functions into applications.

    Free trial Web · API
    7.2 Visit Specs
  14. 14 Telnyx Voice API
    From $500/mo Free plan Web · iOS · Android
    7.0 Visit Specs
  15. 15 Kaleyra Voice API
    API
    6.9 Visit Specs
  16. 16 ValueFirst RCS Business Messaging
    Web · API
    6.9 Visit Specs
  17. 17 Bandwidth Communications APIs
    Web · iOS · Android
    6.3 Visit Specs
  18. 18 Sinch APIs
    Web · iOS · Android
    6.1 Visit Specs
  19. 19 CM.com Mobile Service Cloud
    Web
    6.0 Visit Specs
  20. 20 Comviva NGAGE CPaaS
    Web
    6.0 Visit Specs
  21. 21 Vonage Communications APIs
    Web · Windows · macOS · Linux
    6.0 Visit Specs
  22. 22 LINK Mobility WhatsApp Business API
    Web
    5.7 Visit Specs
  23. 23 Route Mobile WhatsApp Business Platform
    5.5 Visit Specs

Exotel Contact Center, head to head