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Best SureWFM Alternatives in 2026

Updated

20 tools from contact center workforce management software ranked against SureWFM on the same published basis.

  1. 1
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo7.7
    SureWFM vs Daktela WFM
  2. 2
    Webex App Free plan AndroidiOSMacWebWin Free7.7
    SureWFM vs Webex App
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 7.2
    SureWFM vs Amazon Connect
  4. 4
    Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo7.2
    SureWFM vs Dialpad Workforce Management
  5. 5
    Mitel Secure Cloud AndroidiOSMacWebWin 7.2
    SureWFM vs Mitel Secure Cloud
  6. 6
    Nextiva AndroidextensioniOSLinuxMac $15/mo7.0
    SureWFM vs Nextiva
  7. 7
    8x8 Contact Center AndroidapiiOSMacWeb 6.9
    SureWFM vs 8x8 Contact Center
  8. 8
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo6.9
    SureWFM vs Genesys Workforce Engagement Management
  9. 9
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.8
    SureWFM vs Avaya Aura Private Cloud
  10. 10
    GetWFM Free plan apiWeb Free6.7
    SureWFM vs GetWFM
  11. 11
    RingCentral RingCX apiMacWebWin $65/mo6.7
    SureWFM vs RingCentral RingCX
  12. 12
    Avaya Workforce Engagement Workforce Management AndroidiOSself-hostedWeb 6.6
    SureWFM vs Avaya Workforce Engagement Workforce Management
  13. 13
    FrontLine Atlas Free trial apiWeb $15/mo6.6
    SureWFM vs FrontLine Atlas
  14. 14
    Pipkins Vantage Point iOSMacWeb 6.6
    SureWFM vs Pipkins Vantage Point
  15. 15
    QStory Workforce Management AndroidiOSWeb 6.6
    SureWFM vs QStory Workforce Management
  16. 16
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo6.6
    SureWFM vs RingCX AI Workforce Management
  17. 17
    Verint Workforce Management AndroidapiiOSWeb 6.6
    SureWFM vs Verint Workforce Management
  18. 18
    Agentforce Contact Center WebiOSAndroid $50/mo6.5
    SureWFM vs Agentforce Contact Center
  19. 19
    Aspect Workforce AndroidapiiOSself-hostedWeb 6.5
    SureWFM vs Aspect Workforce
  20. 20
    Enghouse CCaaS apiWeb 6.4
    SureWFM vs Enghouse CCaaS

SureWFM alternatives compared

#ToolScoreFree planFromRuns on
1Daktela WFM7.7Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
2Webex App7.7Free planFreeAndroid, iOS, Mac, Web, Windows
3Amazon Connect7.2No—Android, API, iOS, Web
4Dialpad Workforce Management7.2No$95/moAndroid, Browser, iOS, Mac, Web, Windows
5Mitel Secure Cloud7.2No—Android, iOS, Mac, Web, Windows
6Nextiva7.0No$15/moAndroid, Browser, iOS, Linux, Mac, Web, Windows
78x8 Contact Center6.9No—Android, API, iOS, Mac, Web, Windows
8Genesys Workforce Engagement Management6.9No£2.33/moAndroid, iOS, Mac, Web, Windows
9Avaya Aura Private Cloud6.8No—Android, API, iOS, Mac, Web, Windows
10GetWFM6.7Free planFreeAPI, Web
11RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
12Avaya Workforce Engagement Workforce Management6.6No—Android, iOS, self-hosted, Web
13FrontLine Atlas6.6No$15/moAPI, Web
14Pipkins Vantage Point6.6No—iOS, Mac, Web
15QStory Workforce Management6.6No—Android, iOS, Web
16RingCX AI Workforce Management6.6No$65/moAndroid, API, iOS, Web
17Verint Workforce Management6.6No—Android, API, iOS, Web
18Agentforce Contact Center6.5No$50/moWeb, iOS, Android
19Aspect Workforce6.5No—Android, API, iOS, self-hosted, Web
20Enghouse CCaaS6.4No—API, Web
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Questions about SureWFM alternatives

What is the best alternative to SureWFM?

Daktela WFM, number 1 in contact center workforce management software with a score of 7.7 out of 10. The others here: Webex App, Amazon Connect, Dialpad Workforce Management and 16 more.

What is the best free alternative to SureWFM?

Daktela WFM is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.