Specifiction
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
List your tool
Vendor dashboard

Best eGain Customer Engagement Hub Alternatives in 2026

Updated

20 tools from customer service CRM software ranked against eGain Customer Engagement Hub on the same published basis.

  1. 1
    1CRM Free plan WebWinMacLinuxiOS $1.08/mo8.1
    eGain Customer Engagement Hub vs 1CRM
  2. 2
    Vtiger CRM Free plan AndroidiOS $12/mo7.5
    eGain Customer Engagement Hub vs Vtiger CRM
  3. 3
    Intercom Free trial AndroidiOSWeb $19/mo7.2
    eGain Customer Engagement Hub vs Intercom
  4. 5
    Freshdesk Free plan api $19/mo6.9
    eGain Customer Engagement Hub vs Freshdesk
  5. 6
    Kustomer AndroidapiiOSWeb 6.9
    eGain Customer Engagement Hub vs Kustomer
  6. 7
    Pega CRM Free trial Web 6.9
    eGain Customer Engagement Hub vs Pega CRM
  7. 8
    Oracle Siebel CRM AndroidapiiOSself-hostedWeb $68.75/mo6.7
    eGain Customer Engagement Hub vs Oracle Siebel CRM
  8. 9
    Agentforce Contact Center WebiOSAndroid $50/mo6.5
    eGain Customer Engagement Hub vs Agentforce Contact Center
  9. 10
    Gladly apiWeb 6.4
    eGain Customer Engagement Hub vs Gladly
  10. 11
    LeadSquared Free trial AndroidapiiOSWeb 6.4
    eGain Customer Engagement Hub vs LeadSquared
  11. 12
    YundaDesk Free plan Web $20/mo6.4
    eGain Customer Engagement Hub vs YundaDesk
  12. 13
    Jio CRM 6.3
    eGain Customer Engagement Hub vs Jio CRM
  13. 14
    Oracle Fusion Cloud Marketing Web 6.3
    eGain Customer Engagement Hub vs Oracle Fusion Cloud Marketing
  14. 15
    Freshworks Freddy AI Agent Web $29/mo6.2
    eGain Customer Engagement Hub vs Freshworks Freddy AI Agent
  15. 16
    Salesforce Service Cloud api $25/mo6.1
    eGain Customer Engagement Hub vs Salesforce Service Cloud
  16. 17
    TeamSupport api $45/mo6.0
    eGain Customer Engagement Hub vs TeamSupport
  17. 18
    Zendesk Guide Web $55/mo6.0
    eGain Customer Engagement Hub vs Zendesk Guide
  18. 19
    Dixa api €89/mo5.9
    eGain Customer Engagement Hub vs Dixa
  19. 20
    Oracle Service Web 5.8
    eGain Customer Engagement Hub vs Oracle Service
  20. 21
    Sugar Serve api 5.8
    eGain Customer Engagement Hub vs Sugar Serve

eGain Customer Engagement Hub alternatives compared

#ToolScoreFree planFromRuns on
11CRM8.1Free plan$1.08/moWeb, Windows, Mac, Linux, iOS, Android
2Vtiger CRM7.5Free plan$12/moAndroid, iOS
3Intercom7.2No$19/moAndroid, iOS, Web
5Freshdesk6.9Free plan$19/moAPI
6Kustomer6.9Android, API, iOS, Web
7Pega CRM6.9Web
8Oracle Siebel CRM6.7No$68.75/moAndroid, API, iOS, self-hosted, Web, Windows
9Agentforce Contact Center6.5No$50/moWeb, iOS, Android
10Gladly6.4API, Web
11LeadSquared6.4NoAndroid, API, iOS, Web
12YundaDesk6.4Free plan$20/moWeb
13Jio CRM6.3
14Oracle Fusion Cloud Marketing6.3Web
15Freshworks Freddy AI Agent6.2No$29/moWeb
16Salesforce Service Cloud6.1No$25/moAPI
17TeamSupport6.0No$45/moAPI
18Zendesk Guide6.0No$55/moWeb
19Dixa5.9No€89/moAPI
20Oracle Service5.8Web
21Sugar Serve5.8API
Make your tool an alternative to eGain Customer Engagement Hub

The sponsored alternative slot on this page is labelled Sponsored.

See the price

Questions about eGain Customer Engagement Hub alternatives

What is the best alternative to eGain Customer Engagement Hub?

1CRM, number 1 in customer service CRM software with a score of 8.1 out of 10. The others here: Vtiger CRM, Intercom, Freshdesk and 16 more.

What is the best free alternative to eGain Customer Engagement Hub?

1CRM is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.