Alternatives to Matrix42 FastViewer

{"intro": "Matrix42 FastViewer gives IT teams, service agents, and developers browser, desktop, and integrated Enterprise Service Management access to employee computers, servers, and other company devices. It supports unattended access, multiple sessions, multi-monitor work, file transfer, clipboard sharing, session recording, remote PowerShell or CMD, rebooting, and user switching. Cloud or on-premises deployment, two-factor authentication, access profiles, and Matrix42 integrations cover varied support setups. Each license permits one concurrent session and up to 100 installed agents, while the annual plan costs €540 session plus 19% VAT. A 30-day cloud trial is available.\n\nReaders may compare alternatives for a free plan, a lower stated starting price, Linux or other platform support, or different device limits. FastViewer runs on web, Windows, macOS, iOS, and Android; several alternatives add Linux, while others include ChromeOS, Raspberry Pi, FreeBSD, browser access, or self-hosting. Compare concurrent-session or user pricing, trial length, managed-device capacity, mobile access, file transfer, and recording. Also consider whether FastViewer’s Matrix42 integrations, cloud and on-premises deployment, and administration controls matter more than a competitor’s stated platform range or billing flexibility.", "rows": [{"ref": "sw:teamviewer-remote", "name": "TeamViewer Remote", "best_for": "Teams wanting a free plan and Linux or ChromeOS support", "pricing": "Free plan · 14-day trial", "key_difference": "TeamViewer Remote adds Linux and ChromeOS support plus a free plan, while FastViewer covers web, Windows, macOS, iOS, and Android.", "choose_when": "Choose it when free access or Linux and ChromeOS compatibility matters more than FastViewer’s 100-agent limit."}, {"ref": "sw:zoho-assist", "name": "Zoho Assist", "best_for": "Flexible billing with broad browser and Raspberry Pi support", "pricing": "Free plan · paid from $10/mo (annual) · 15-day trial", "key_difference": "Zoho Assist offers pay-as-you-go billing and Raspberry Pi support, alongside a free plan and FastViewer-like file transfer and recording.", "choose_when": "Choose it when you need billing that can be upgraded, downgraded, or canceled anytime, or Raspberry Pi access."}, {"ref": "sw:jump-desktop", "name": "Jump Desktop", "best_for": "Remote desktop users prioritizing color quality", "pricing": "Free plan · paid from $7.49/user/mo · 14-day trial", "key_difference": "Jump Desktop uses its proprietary Fluid 2.0 protocol and advertises crisp 4:4:4 10-bit color, unlike FastViewer’s specified session controls.", "choose_when": "Choose it when remote desktop image quality and a per-user starting price are priorities."}, {"ref": "sw:getscreen-me", "name": "Getscreen.me", "best_for": "Self-hosted support with extension and API options", "pricing": "Free plan · 14-day trial", "key_difference": "Getscreen.me adds self-hosting, API, and extension access while offering a free plan, whereas FastViewer specifies cloud or on-premises deployment.", "choose_when": "Choose it when API, browser extension, or self-hosted access fits your support setup better than Matrix42 integration."}, {"ref": "sw:manageengine-remote-access-plus", "name": "ManageEngine Remote Access Plus", "best_for": "Small device fleets seeking a lower paid entry point", "pricing": "Free plan · paid from $10/mo · 30-day trial", "key_difference": "ManageEngine Remote Access Plus offers a free plan, $10 monthly starting price, and 25 managed devices compared with FastViewer’s 100-agent license.", "choose_when": "Choose it when a free tier or lower stated starting price suits a smaller fleet."}, {"ref": "sw:hoptodesk", "name": "HopToDesk", "best_for": "Broad platform coverage including FreeBSD and ChromeOS", "pricing": "Free plan · paid from $29/mo", "key_difference": "HopToDesk supports Raspberry Pi, FreeBSD, ChromeOS, and browser access, exceeding FastViewer’s stated platform range, with 120 managed devices.", "choose_when": "Choose it when those additional platforms or a 120-device capacity outweigh FastViewer’s Matrix42 ecosystem."}, {"ref": "sw:iperius-remote", "name": "Iperius Remote", "best_for": "Low-cost support across desktop and mobile platforms", "pricing": "Free plan · paid from €8.39/mo (annual) · 21-day trial", "key_difference": "Iperius Remote offers a free plan and €8.39 monthly annual-billing starting price while covering Windows, macOS, Linux, iOS, and Android.", "choose_when": "Choose it when Linux support, free access, or the lower stated annual-billing price is more important than FastViewer’s on-premises option."}]}