Best Call Center Software in 2026
Updated
126 call center software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
126ranked
0free plans on this page
₹999/molowest paid tier
9 Oct 2026last checked
Input list Call Center Software 25 channels on this page · 83 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromInbound callingOutbound dialerIVR builderDigital channel scopeWorkforce managementMaximum agents Spec sheet Score
101 Sytel Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.2
102 Nixxis Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.2
103 Gladly Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 0/8spec lines stated 6.2
104 OpenTouch Fax Center Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 0/8spec lines stated 6.2
105 Sigma Dialer Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice onlyWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.1
106 QVOICE Platform Contact Center Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR buildernot statedDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.1
107 Kedeyo Cloud Contact Center Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agents2 agents 6/8spec lines stated 6.1
108 Telia ACE Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.0
109 NobelBiz OMNI+ Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.0
110 SparkTG Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agents5 agents 5/8spec lines stated 6.0
111 Comcent Free planYesPaid fromnot statedInbound callingYesOutbound dialerYesIVR buildernot statedDigital channel scopevoice onlyWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.0
112 MaxContact Auto QA Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 0/8spec lines stated 6.0
113 OneContact Gamification Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 0/8spec lines stated 6.0
114 TCN Operator Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 6/8spec lines stated 5.9
115 Evolve IP Contact Centre Free plannot statedPaid fromnot statedInbound callingYesOutbound dialernot statedIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 4/8spec lines stated 5.9
116 GOautodial Free planYesPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 5.9
117 Puzzel AI Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 5.9
118 Dialfire Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 5.8
119 IHA Telephony Cloud Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 5.8
120 SingleComm Workforce Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 0/8spec lines stated 5.8
121 TCN Operator Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 5.8
122 FreeAICC Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopevoice onlyWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 5.7
123 Ameyo XTRM by Exotel Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 5.7
124 Tendfor Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialernot statedIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 3/8spec lines stated 5.5
125 Sprinklr Service Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 5.3
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | Inbound calling | Outbound dialer |
|---|---|---|---|---|---|---|---|---|
| 101 | Sytel Contact Center | 6.2 | No | — | — | — | Yes | Yes |
| 102 | Nixxis | 6.2 | No | — | — | — | Yes | Yes |
| 103 | Gladly | 6.2 | No | — | — | — | — | — |
| 104 | OpenTouch Fax Center | 6.2 | No | — | — | — | — | — |
| 105 | Sigma Dialer | 6.1 | No | — | — | — | Yes | Yes |
| 106 | QVOICE Platform Contact Center | 6.1 | No | — | No | — | Yes | Yes |
| 107 | Kedeyo Cloud Contact Center | 6.1 | No | ₹999/mo | No | — | Yes | Yes |
| 108 | Telia ACE | 6.0 | No | — | — | — | Yes | Yes |
| 109 | NobelBiz OMNI+ | 6.0 | No | — | — | — | Yes | Yes |
| 110 | SparkTG | 6.0 | No | — | — | — | Yes | Yes |
| 111 | Comcent | 6.0 | No | — | Yes | — | Yes | Yes |
| 112 | MaxContact Auto QA | 6.0 | No | — | — | — | — | — |
| 113 | OneContact Gamification | 6.0 | No | — | — | — | — | — |
| 114 | TCN Operator | 5.9 | No | — | No | — | Yes | Yes |
| 115 | Evolve IP Contact Centre | 5.9 | No | — | — | — | Yes | — |
| 116 | GOautodial | 5.9 | No | — | Yes | — | Yes | Yes |
| 117 | Puzzel AI | 5.9 | No | — | No | — | — | — |
| 118 | Dialfire | 5.8 | No | — | No | — | Yes | Yes |
| 119 | IHA Telephony Cloud Contact Center | 5.8 | No | — | — | — | Yes | Yes |
| 120 | SingleComm Workforce | 5.8 | No | — | — | — | — | — |
| 121 | TCN Operator | 5.8 | No | — | — | — | Yes | Yes |
| 122 | FreeAICC | 5.7 | No | — | — | — | — | Yes |
| 123 | Ameyo XTRM by Exotel | 5.7 | No | — | — | — | Yes | Yes |
| 124 | Tendfor Contact Center | 5.5 | No | — | — | — | Yes | — |
| 125 | Sprinklr Service | 5.3 | No | — | No | — | — | — |
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