Best Call Center Software in 2026
Updated
126ranked
2free plans on this page
$8.33/molowest paid tier
9 Oct 2026last checked
Input list Call Center Software 25 channels on this page · 86 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromInbound callingOutbound dialerIVR builderDigital channel scopeWorkforce managementMaximum agents Spec sheet Score
76 Airtel Hosted Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice plus digitalWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.6
77 Convoso Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.6
78 VoIPBin Free planYesPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice plus digitalWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.6
79 ICTBroadcast Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.6
80 MiContact Center Enterprise Free planNoPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 6.5
81 Avaya Aura Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR buildernot statedDigital channel scopevoice plus digitalWorkforce managementnot statedMaximum agentsnot stated 3/8spec lines stated 6.5
82 Dixa Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.5
83 Sangoma CX Free plannot statedPaid from$129/user/moInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.5
84 VoIPtime Cloud Free planNoPaid from$57/user/moInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agents600 agents 8/8spec lines stated 6.5
85 Ameyo Engage Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.5
86 Callision Free planYesPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice plus digitalWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.5
87 RingRoost Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.5
88 Newfies-Dialer Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.5
89 DialPhone Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 3/8spec lines stated 6.5
90 Intermedia Contact Center Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 6/8spec lines stated 6.4
91 Call Center Studio Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 6/8spec lines stated 6.4
92 Bright Pattern Contact Center Free planNoPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 6.4
93 Enghouse CCaaS Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.4
94 Thulium Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agents10 agents 6/8spec lines stated 6.4
95 Issabel Free planYesPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.4
96 EaseDial CCaaS Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.3
97 Squaretalk Contact Center Analytics Free planNoPaid from$25/user/moInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 6.3
98 INO CX Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.3
99 ICTDialer Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice plus digitalWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.3
100 CallTools Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 0/8spec lines stated 6.3
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | Inbound calling | Outbound dialer |
|---|---|---|---|---|---|---|---|---|
| 76 | Airtel Hosted Contact Center | 6.6 | No | — | — | — | Yes | Yes |
| 77 | Convoso | 6.6 | No | — | — | — | Yes | Yes |
| 78 | VoIPBin | 6.6 | Free plan | Free | Yes | — | Yes | Yes |
| 79 | ICTBroadcast | 6.6 | No | $50/mo | No | — | — | — |
| 80 | MiContact Center Enterprise | 6.5 | No | — | No | — | — | Yes |
| 81 | Avaya Aura Contact Center | 6.5 | No | — | — | — | Yes | Yes |
| 82 | Dixa | 6.5 | No | €89/mo | No | — | — | — |
| 83 | Sangoma CX | 6.5 | No | — | — | $129/user/mo | Yes | Yes |
| 84 | VoIPtime Cloud | 6.5 | No | $57/mo | No | $57/user/mo | Yes | Yes |
| 85 | Ameyo Engage | 6.5 | No | — | No | — | Yes | Yes |
| 86 | Callision | 6.5 | Free plan | Free | Yes | — | Yes | Yes |
| 87 | RingRoost | 6.5 | No | $20/mo | No | — | — | — |
| 88 | Newfies-Dialer | 6.5 | No | $299/mo | No | — | — | — |
| 89 | DialPhone Contact Center | 6.5 | No | $65/mo | — | — | Yes | Yes |
| 90 | Intermedia Contact Center | 6.4 | No | — | No | — | Yes | Yes |
| 91 | Call Center Studio | 6.4 | No | — | No | — | Yes | Yes |
| 92 | Bright Pattern Contact Center | 6.4 | No | — | No | — | — | Yes |
| 93 | Enghouse CCaaS | 6.4 | No | — | — | — | — | Yes |
| 94 | Thulium | 6.4 | No | PLN 279/mo | No | — | Yes | Yes |
| 95 | Issabel | 6.4 | No | $8.33/mo | Yes | — | — | — |
| 96 | EaseDial CCaaS | 6.3 | No | — | — | — | Yes | Yes |
| 97 | Squaretalk Contact Center Analytics | 6.3 | No | $25/mo | No | $25/user/mo | — | — |
| 98 | INO CX | 6.3 | No | — | No | — | Yes | Yes |
| 99 | ICTDialer | 6.3 | No | $10/mo | — | — | Yes | Yes |
| 100 | CallTools | 6.3 | No | — | — | — | — | — |
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