Best Call Center Software in 2026
Updated
126 call center software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
126ranked
1free plans on this page
$1.66/molowest paid tier
9 Oct 2026last checked
Input list Call Center Software 25 channels on this page · 89 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromInbound callingOutbound dialerIVR builderDigital channel scopeWorkforce managementMaximum agents Spec sheet Score
51 VICIdial Free planYesPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice plus digitalWorkforce managementYesMaximum agentsnot stated 6/8spec lines stated 7.1
52 Altitude Xperience Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 7.0
53 Softdial Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 7.0
54 ASAPP CXP Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 7.0
55 TeleCMI Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 7.0
56 RingQ Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 7.0
57 Sangoma PBXact Free plannot statedPaid from$129/user/moInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 7.0
58 Vonage SMS API Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 6/8spec lines stated 7.0
59 Netcall Omnichannel Contact Centre Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.9
60 eGain Conversation Hub Free plannot statedPaid fromnot statedInbound callingYesOutbound dialernot statedIVR buildernot statedDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 6.9
61 ICTContact Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.9
62 AnyMeeting Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.9
63 SharpenCX Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 4/8spec lines stated 6.8
64 Ytel Contact Center Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopevoice plus digitalWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.8
65 Ozonetel CloudAgent Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.8
66 3CLogic Free planNoPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 6.8
67 Solgari Free planNoPaid from$8.50/user/moInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 7/8spec lines stated 6.8
68 OSDial Free planYesPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.8
69 SIP.IO Free planYesPaid fromnot statedInbound callingYesOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 2/8spec lines stated 6.8
70 Avaya Aura Private Cloud Free plannot statedPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementYesMaximum agentsnot stated 5/8spec lines stated 6.8
71 Huawei Cloud Customer Engagement Center Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.7
72 Nectar Desk CTI Free planNoPaid fromnot statedInbound callingnot statedOutbound dialernot statedIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.7
73 HoduCC Free planNoPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopenot statedWorkforce managementYesMaximum agentsnot stated 3/8spec lines stated 6.6
74 Vocalcom Hermes360 Free plannot statedPaid fromnot statedInbound callingnot statedOutbound dialerYesIVR buildernot statedDigital channel scopenot statedWorkforce managementnot statedMaximum agentsnot stated 1/8spec lines stated 6.6
75 My Country Mobile Contact Center Free planNoPaid fromnot statedInbound callingYesOutbound dialerYesIVR builderYesDigital channel scopeomnichannelWorkforce managementnot statedMaximum agentsnot stated 5/8spec lines stated 6.6
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | Inbound calling | Outbound dialer |
|---|---|---|---|---|---|---|---|---|
| 51 | VICIdial | 7.1 | No | $400/mo | Yes | — | Yes | Yes |
| 52 | Altitude Xperience | 7.0 | No | — | — | — | Yes | Yes |
| 53 | Softdial Contact Center | 7.0 | No | — | — | — | Yes | Yes |
| 54 | ASAPP CXP | 7.0 | No | — | No | — | — | — |
| 55 | TeleCMI | 7.0 | No | — | No | — | — | — |
| 56 | RingQ | 7.0 | No | — | No | — | — | — |
| 57 | Sangoma PBXact | 7.0 | No | $1.66/mo | — | $129/user/mo | Yes | Yes |
| 58 | Vonage SMS API | 7.0 | No | — | No | — | Yes | Yes |
| 59 | Netcall Omnichannel Contact Centre | 6.9 | No | — | — | — | Yes | Yes |
| 60 | eGain Conversation Hub | 6.9 | No | — | — | — | Yes | — |
| 61 | ICTContact | 6.9 | No | $399/mo | No | — | — | — |
| 62 | AnyMeeting | 6.9 | No | $27.99/mo | — | — | Yes | Yes |
| 63 | SharpenCX | 6.8 | No | — | — | — | Yes | Yes |
| 64 | Ytel Contact Center | 6.8 | No | — | — | — | Yes | Yes |
| 65 | Ozonetel CloudAgent | 6.8 | No | — | No | — | Yes | Yes |
| 66 | 3CLogic | 6.8 | No | — | No | — | — | Yes |
| 67 | Solgari | 6.8 | No | $8.50/mo | No | $8.50/user/mo | Yes | Yes |
| 68 | OSDial | 6.8 | No | — | Yes | — | — | — |
| 69 | SIP.IO | 6.8 | Free plan | Free | Yes | — | Yes | — |
| 70 | Avaya Aura Private Cloud | 6.8 | No | — | — | — | Yes | Yes |
| 71 | Huawei Cloud Customer Engagement Center | 6.7 | No | — | No | — | Yes | Yes |
| 72 | Nectar Desk CTI | 6.7 | No | $50/mo | No | — | — | — |
| 73 | HoduCC | 6.6 | No | — | No | — | — | Yes |
| 74 | Vocalcom Hermes360 | 6.6 | No | — | — | — | — | Yes |
| 75 | My Country Mobile Contact Center | 6.6 | No | — | No | — | Yes | Yes |
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