Best Abacus QMS Alternatives in 2026
Updated
20 tools from call center quality management software ranked against Abacus QMS on the same published basis.
- 1Abacus QMS vs QualityDesk
- 2Abacus QMS vs Convin
- 3Abacus QMS vs ImpactCX Manual Quality Management
- 4Abacus QMS vs Voxjar
- 5Abacus QMS vs MaestroQA
- 6Abacus QMS vs MyQM Auto QA
- 7Abacus QMS vs Call Optix
- 8Abacus QMS vs Enthu.AI
- 9Abacus QMS vs OttoQA
- 10Abacus QMS vs QUALICORE
- 11Abacus QMS vs Scorebuddy Conversation Analytics
- 12Abacus QMS vs AmplifAI Quality Assurance
- 13Abacus QMS vs Click2Coach
- 14Abacus QMS vs MiaRec
- 15Abacus QMS vs SQM CX Quality
- 16Abacus QMS vs TELUS Digital Agent Quality Insights
- 18Abacus QMS vs Primas
- 19Abacus QMS vs TouchPoint One Quality Management
- 20Abacus QMS vs CallMiner Quality Management
- 21Abacus QMS vs Invoca
Abacus QMS alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | QualityDesk | 7.6 | Free plan | €339/mo | Android, iOS, Web |
| 2 | Convin | 7.5 | Free plan | Free | Android, iOS, Web |
| 3 | ImpactCX Manual Quality Management | 7.3 | No | $15/mo | Android, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows |
| 4 | Voxjar | 7.3 | Free plan | $90/mo | Web |
| 5 | MaestroQA | 7.0 | Free plan | $185/mo | Browser, Web |
| 6 | MyQM Auto QA | 6.9 | Web | ||
| 7 | Call Optix | 6.8 | No | $149/mo | API, Web |
| 8 | Enthu.AI | 6.7 | No | $59/mo | Web |
| 9 | OttoQA | 6.7 | No | $1.01/mo | Web |
| 10 | QUALICORE | 6.7 | No | ZAR 160/mo | API, Web |
| 11 | Scorebuddy Conversation Analytics | 6.7 | API, Web | ||
| 12 | AmplifAI Quality Assurance | 6.6 | API, self-hosted, Web | ||
| 13 | Click2Coach | 6.6 | self-hosted, Web | ||
| 14 | MiaRec | 6.6 | No | $25/mo | API, self-hosted, Web |
| 15 | SQM CX Quality | 6.6 | API, self-hosted, Web | ||
| 16 | TELUS Digital Agent Quality Insights | 6.6 | Web | ||
| 18 | Primas | 6.4 | |||
| 19 | TouchPoint One Quality Management | 6.4 | No | $29.23/mo | API, Web |
| 20 | CallMiner Quality Management | 6.3 | API | ||
| 21 | Invoca | 6.3 | API, Web |
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Questions about Abacus QMS alternatives
What is the best alternative to Abacus QMS?
QualityDesk, number 1 in call center quality management software with a score of 7.6 out of 10. The others here: Convin, ImpactCX Manual Quality Management, Voxjar and 16 more.
What is the best free alternative to Abacus QMS?
QualityDesk is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.