Best Exotel Contact Center Alternatives in 2026
Updated
20 tools from contact center software ranked against Exotel Contact Center on the same published basis.
- 1Exotel Contact Center vs Webex App
- 2Exotel Contact Center vs Comm100 Contact Center
- 3Exotel Contact Center vs Daktela Contact Center
- 4Exotel Contact Center vs Dialpad Support
- 5Exotel Contact Center vs Zoom Scheduler
- 6Exotel Contact Center vs Amazon Connect
- 7Exotel Contact Center vs Exotel Contact Center
- 8Exotel Contact Center vs Mitel Secure Cloud
- 9Exotel Contact Center vs VICIdial
- 10Exotel Contact Center vs Odigo
- 11Exotel Contact Center vs Zoom Contact Center
- 12Exotel Contact Center vs MyOperator
- 13Exotel Contact Center vs UJET
- 14Exotel Contact Center vs Vonage SMS API
- 15Exotel Contact Center vs 8x8 Contact Center
- 16Exotel Contact Center vs Agentforce Vibes
- 17Exotel Contact Center vs Genesys Cloud CX
- 18Exotel Contact Center vs Knowlarity Cloud Contact Center
- 19Exotel Contact Center vs Avaya Aura Private Cloud
- 20Exotel Contact Center vs Freshdesk
Exotel Contact Center alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 7.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Comm100 Contact Center | 7.5 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 3 | Daktela Contact Center | 7.5 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 4 | Dialpad Support | 7.4 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 5 | Zoom Scheduler | 7.3 | Web, Windows, Mac, Linux, iOS, Android | ||
| 6 | Amazon Connect | 7.2 | No | Android, API, iOS, Web | |
| 7 | Exotel Contact Center | 7.2 | No | $70/mo | API, Linux, Mac, Web, Windows |
| 8 | Mitel Secure Cloud | 7.2 | Android, iOS, Mac, Web, Windows | ||
| 9 | VICIdial | 7.2 | $400/mo | Android, API, iOS, Linux, self-hosted, Web | |
| 10 | Odigo | 7.1 | No | €40/mo | Android, API, iOS, Web |
| 11 | Zoom Contact Center | 7.1 | No | $69/mo | Android, API, iOS, Mac, Web, Windows |
| 12 | MyOperator | 7.0 | No | ₹5,000/mo | Android, API, iOS, Web |
| 13 | UJET | 7.0 | No | $65/mo | Android, API, iOS, Web |
| 14 | Vonage SMS API | 7.0 | Android, API, iOS, Web | ||
| 15 | 8x8 Contact Center | 6.9 | Android, API, iOS, Mac, Web, Windows | ||
| 16 | Agentforce Vibes | 6.9 | Free plan | $125/mo | Web, iOS, Android |
| 17 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 18 | Knowlarity Cloud Contact Center | 6.9 | No | ₹1,999/mo | Android, iOS, Web |
| 19 | Avaya Aura Private Cloud | 6.8 | Android, API, iOS, Mac, Web, Windows | ||
| 20 | Freshdesk | 6.8 | Free plan | $19/mo | API |
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Questions about Exotel Contact Center alternatives
What is the best alternative to Exotel Contact Center?
Webex App, number 1 in contact center software with a score of 7.7 out of 10. The others here: Comm100 Contact Center, Daktela Contact Center, Dialpad Support and 16 more.
What is the best free alternative to Exotel Contact Center?
Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.