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Best ImpactCX Manual Quality Management Alternatives in 2026

Updated

20 tools from call center quality management software ranked against ImpactCX Manual Quality Management on the same published basis.

  1. 1
    QualityDesk Free plan AndroidiOSWeb €339/mo7.6
    ImpactCX Manual Quality Management vs QualityDesk
  2. 2
    Convin Free plan AndroidiOSWeb Free7.5
    ImpactCX Manual Quality Management vs Convin
  3. 4
    Voxjar Free plan Web $90/mo7.3
    ImpactCX Manual Quality Management vs Voxjar
  4. 5
    MaestroQA Free plan extensionWeb $185/mo7.0
    ImpactCX Manual Quality Management vs MaestroQA
  5. 6
    MyQM Auto QA Free trial Web 6.9
    ImpactCX Manual Quality Management vs MyQM Auto QA
  6. 7
    Call Optix Free trial apiWeb $149/mo6.8
    ImpactCX Manual Quality Management vs Call Optix
  7. 8
    Enthu.AI Free trial Web $59/mo6.7
    ImpactCX Manual Quality Management vs Enthu.AI
  8. 9
    OttoQA Free trial Web $1.01/mo6.7
    ImpactCX Manual Quality Management vs OttoQA
  9. 10
    QUALICORE Free trial apiWeb ZAR 160/mo6.7
    ImpactCX Manual Quality Management vs QUALICORE
  10. 11
    Scorebuddy Conversation Analytics Free trial apiWeb 6.7
    ImpactCX Manual Quality Management vs Scorebuddy Conversation Analytics
  11. 12
    AmplifAI Quality Assurance apiself-hostedWeb 6.6
    ImpactCX Manual Quality Management vs AmplifAI Quality Assurance
  12. 13
    Click2Coach self-hostedWeb 6.6
    ImpactCX Manual Quality Management vs Click2Coach
  13. 14
    MiaRec Free trial apiself-hostedWeb $25/mo6.6
    ImpactCX Manual Quality Management vs MiaRec
  14. 15
    SQM CX Quality Free trial apiself-hostedWeb 6.6
    ImpactCX Manual Quality Management vs SQM CX Quality
  15. 16
    TELUS Digital Agent Quality Insights Web 6.6
    ImpactCX Manual Quality Management vs TELUS Digital Agent Quality Insights
  16. 17
    Abacus QMS api 6.5
    ImpactCX Manual Quality Management vs Abacus QMS
  17. 18
    Primas 6.4
    ImpactCX Manual Quality Management vs Primas
  18. 19
    TouchPoint One Quality Management apiWeb $29.23/mo6.4
    ImpactCX Manual Quality Management vs TouchPoint One Quality Management
  19. 20
    CallMiner Quality Management api 6.3
    ImpactCX Manual Quality Management vs CallMiner Quality Management
  20. 21
    Invoca apiWeb 6.3
    ImpactCX Manual Quality Management vs Invoca

ImpactCX Manual Quality Management alternatives compared

#ToolScoreFree planFromRuns on
1QualityDesk7.6Free plan€339/moAndroid, iOS, Web
2Convin7.5Free planFreeAndroid, iOS, Web
4Voxjar7.3Free plan$90/moWeb
5MaestroQA7.0Free plan$185/moBrowser, Web
6MyQM Auto QA6.9Web
7Call Optix6.8No$149/moAPI, Web
8Enthu.AI6.7No$59/moWeb
9OttoQA6.7No$1.01/moWeb
10QUALICORE6.7NoZAR 160/moAPI, Web
11Scorebuddy Conversation Analytics6.7API, Web
12AmplifAI Quality Assurance6.6API, self-hosted, Web
13Click2Coach6.6self-hosted, Web
14MiaRec6.6No$25/moAPI, self-hosted, Web
15SQM CX Quality6.6API, self-hosted, Web
16TELUS Digital Agent Quality Insights6.6Web
17Abacus QMS6.5API
18Primas6.4
19TouchPoint One Quality Management6.4No$29.23/moAPI, Web
20CallMiner Quality Management6.3API
21Invoca6.3API, Web
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Questions about ImpactCX Manual Quality Management alternatives

What is the best alternative to ImpactCX Manual Quality Management?

QualityDesk, number 1 in call center quality management software with a score of 7.6 out of 10. The others here: Convin, Voxjar, MaestroQA and 16 more.

What is the best free alternative to ImpactCX Manual Quality Management?

QualityDesk is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.