Best Kindly Alternatives in 2026
Updated
20 tools from AI customer service software ranked against Kindly on the same published basis.
- 1Kindly vs SparrowDesk
- 2Kindly vs Intercom
- 3Kindly vs Re:amaze
- 4Kindly vs Genesys Cloud CX
- 5Kindly vs Yellow.ai
- 6Kindly vs Freshdesk
- 7Kindly vs Kustomer
- 8Kindly vs Ada
- 9Kindly vs Mavenoid
- 10Kindly vs YundaDesk
- 11Kindly vs Zoho Desk
- 12Kindly vs Agentforce Contact Center
- 13Kindly vs Cognigy
- 14Kindly vs Gladly
- 15Kindly vs LivePerson Conversational Cloud
- 16Kindly vs Talkdesk CX Cloud
- 18Kindly vs Zendesk Contact Center
- 19Kindly vs Forethought Solve
- 20Kindly vs Hiver
- 21Kindly vs Salesforce Service Cloud
Kindly alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | SparrowDesk | 7.5 | Free plan | $16/mo | Android, API, Web |
| 2 | Intercom | 7.2 | No | $19/mo | Android, iOS, Web |
| 3 | Re:amaze | 7.1 | No | $29/mo | Android, API, iOS, Web |
| 4 | Genesys Cloud CX | 7.0 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 5 | Yellow.ai | 7.0 | Free plan | Free | Web, iOS, Android |
| 6 | Freshdesk | 6.9 | Free plan | $19/mo | API |
| 7 | Kustomer | 6.9 | No | — | Android, API, iOS, Web |
| 8 | Ada | 6.8 | No | — | Android, API, iOS, Web |
| 9 | Mavenoid | 6.7 | No | — | Android, API, iOS, Web |
| 10 | YundaDesk | 6.7 | Free plan | $20/mo | Web |
| 11 | Zoho Desk | 6.6 | Free plan | ₹420/mo | API |
| 12 | Agentforce Contact Center | 6.5 | No | $50/mo | Web, iOS, Android |
| 13 | Cognigy | 6.4 | No | — | API, self-hosted, Web |
| 14 | Gladly | 6.4 | No | — | API, Web |
| 15 | LivePerson Conversational Cloud | 6.4 | No | — | Web |
| 16 | Talkdesk CX Cloud | 6.4 | No | $85/mo | Web |
| 18 | Zendesk Contact Center | 6.2 | No | $33/mo | Web |
| 19 | Forethought Solve | 6.1 | No | — | API, Web |
| 20 | Hiver | 6.1 | No | $25/mo | API |
| 21 | Salesforce Service Cloud | 6.1 | No | $25/mo | API |
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Questions about Kindly alternatives
What is the best alternative to Kindly?
SparrowDesk, number 1 in AI customer service software with a score of 7.5 out of 10. The others here: Intercom, Re:amaze, Genesys Cloud CX and 16 more.
What is the best free alternative to Kindly?
SparrowDesk is the best-ranked alternative with a free plan. 5 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.