Alternatives to Kommunicate

Crisp suits customer support, inbound sales and marketing teams that need a shared inbox and customer-facing chat.

Help Scout

Help Scout suits customer support teams that want several customer channels in one shared Inbox alongside a help center.

Intercom suits businesses that need customer messaging across web and mobile, with both automated answers and agent handoff.

Birdeye

Birdeye is intended for multi-location brands that manage reviews and customer interactions across locations.

Gorgias

Gorgias is designed for ecommerce customer experience teams managing conversations across multiple channels.

Ada suits organizations seeking AI customer service agents across voice, messaging, and email, particularly those connecting agents to enterprise systems.

Respond.io

Respond.io is intended for mid-market B2C businesses with high-volume customer conversations.

Trengo

Trengo suits teams handling customer conversations across several channels that want shared inbox collaboration, routing and automation.

Kustomer

Kustomer says it is built for customers, customer experience representatives and leaders, and operations teams that run customer experience.

SleekFlow

SleekFlow suits businesses managing sales or support conversations across multiple channels.

Gladly

Gladly is aimed at brands, particularly retail businesses, that want customer service and shopping support in one conversation.