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Best OpenScape Contact Center Enterprise Alternatives in 2026

Updated

20 tools from call center software ranked against OpenScape Contact Center Enterprise on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.8
    OpenScape Contact Center Enterprise vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 8.7
    OpenScape Contact Center Enterprise vs Amazon Connect
  3. 3
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.6
    OpenScape Contact Center Enterprise vs Dialpad Support
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.5
    OpenScape Contact Center Enterprise vs Genesys Cloud CX
  5. 5
    Zoom Contact Center AndroidapiiOSMacWeb $69/mo8.5
    OpenScape Contact Center Enterprise vs Zoom Contact Center
  6. 6
    8x8 Contact Center AndroidapiiOSMacWeb 8.4
    OpenScape Contact Center Enterprise vs 8x8 Contact Center
  7. 7
    Google Contact Center AI Platform Free trial AndroidapiiOSWeb 8.3
    OpenScape Contact Center Enterprise vs Google Contact Center AI Platform
  8. 9
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.3
    OpenScape Contact Center Enterprise vs Daktela Contact Center
  9. 10
    GoTo Contact Center AndroidiOSMacWebWin 8.2
    OpenScape Contact Center Enterprise vs GoTo Contact Center
  10. 11
    MiContact Center Business AndroidapiiOSMacself-hosted 8.2
    OpenScape Contact Center Enterprise vs MiContact Center Business
  11. 12
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo8.2
    OpenScape Contact Center Enterprise vs Comm100 Contact Center
  12. 13
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free8.2
    OpenScape Contact Center Enterprise vs C-Zentrix Contact Center
  13. 14
    RingCentral RingCX apiMacWebWin $65/mo8.1
    OpenScape Contact Center Enterprise vs RingCentral RingCX
  14. 15
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo8.1
    OpenScape Contact Center Enterprise vs Exotel Contact Center
  15. 16
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    OpenScape Contact Center Enterprise vs CallHub
  16. 17
    Mitel CX apiself-hostedWebWin 8.0
    OpenScape Contact Center Enterprise vs Mitel CX
  17. 18
    Sytel Contact Center Free trial AndroidapiiOSLinuxMac 7.9
    OpenScape Contact Center Enterprise vs Sytel Contact Center
  18. 19
    Avaya Experience Platform apiself-hostedWeb $48/mo7.8
    OpenScape Contact Center Enterprise vs Avaya Experience Platform
  19. 20
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.8
    OpenScape Contact Center Enterprise vs Twilio Flex
  20. 21
    UJET Free trial AndroidapiiOSWeb $65/mo7.8
    OpenScape Contact Center Enterprise vs UJET

OpenScape Contact Center Enterprise alternatives compared

#ToolScoreFree planFromRuns on
1Freshcaller8.8Free plan$15/moAndroid, iOS, Web
2Amazon Connect8.7NoAndroid, API, iOS, Web
3Dialpad Support8.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
4Genesys Cloud CX8.5No$75/moWeb, Windows, Mac, iOS, Android
5Zoom Contact Center8.5No$69/moAndroid, API, iOS, Mac, Web, Windows
68x8 Contact Center8.4Android, API, iOS, Mac, Web, Windows
7Google Contact Center AI Platform8.3Android, API, iOS, Web
9Daktela Contact Center8.3No€12/moAndroid, API, iOS, Mac, Web, Windows
10GoTo Contact Center8.2Android, iOS, Mac, Web, Windows
11MiContact Center Business8.2Android, API, iOS, Mac, self-hosted, Web, Windows
12Comm100 Contact Center8.2No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
13C-Zentrix Contact Center8.2Free planFreeAndroid, API, iOS, self-hosted, Web
14RingCentral RingCX8.1No$65/moAPI, Mac, Web, Windows
15Exotel Contact Center8.1No$70/moAPI, Linux, Mac, Web, Windows
16CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
17Mitel CX8.0API, self-hosted, Web, Windows
18Sytel Contact Center7.9Android, API, iOS, Linux, Mac, self-hosted, Web, Windows
19Avaya Experience Platform7.8No$48/moAPI, self-hosted, Web
20Twilio Flex7.8No$1/moAPI, self-hosted, Web
21UJET7.8No$65/moAndroid, API, iOS, Web
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Questions about OpenScape Contact Center Enterprise alternatives

What is the best alternative to OpenScape Contact Center Enterprise?

Freshcaller, number 1 in call center software with a score of 8.8 out of 10. The others here: Amazon Connect, Dialpad Support, Genesys Cloud CX and 16 more.

What is the best free alternative to OpenScape Contact Center Enterprise?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.