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Best Avaya Workforce Engagement Workforce Management Alternatives in 2026

Updated

20 tools from contact center workforce management software ranked against Avaya Workforce Engagement Workforce Management on the same published basis.

  1. 1
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo7.7
    Avaya Workforce Engagement Workforce Management vs Daktela WFM
  2. 2
    Webex App Free plan AndroidiOSMacWebWin Free7.7
    Avaya Workforce Engagement Workforce Management vs Webex App
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 7.2
    Avaya Workforce Engagement Workforce Management vs Amazon Connect
  4. 4
    Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo7.2
    Avaya Workforce Engagement Workforce Management vs Dialpad Workforce Management
  5. 5
    Mitel Secure Cloud AndroidiOSMacWebWin 7.2
    Avaya Workforce Engagement Workforce Management vs Mitel Secure Cloud
  6. 6
    Nextiva AndroidextensioniOSLinuxMac $15/mo7.0
    Avaya Workforce Engagement Workforce Management vs Nextiva
  7. 7
    8x8 Contact Center AndroidapiiOSMacWeb 6.9
    Avaya Workforce Engagement Workforce Management vs 8x8 Contact Center
  8. 8
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo6.9
    Avaya Workforce Engagement Workforce Management vs Genesys Workforce Engagement Management
  9. 9
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.8
    Avaya Workforce Engagement Workforce Management vs Avaya Aura Private Cloud
  10. 10
    GetWFM Free plan apiWeb Free6.7
    Avaya Workforce Engagement Workforce Management vs GetWFM
  11. 11
    RingCentral RingCX apiMacWebWin $65/mo6.7
    Avaya Workforce Engagement Workforce Management vs RingCentral RingCX
  12. 13
    FrontLine Atlas Free trial apiWeb $15/mo6.6
    Avaya Workforce Engagement Workforce Management vs FrontLine Atlas
  13. 14
    Pipkins Vantage Point iOSMacWeb 6.6
    Avaya Workforce Engagement Workforce Management vs Pipkins Vantage Point
  14. 15
    QStory Workforce Management AndroidiOSWeb 6.6
    Avaya Workforce Engagement Workforce Management vs QStory Workforce Management
  15. 16
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo6.6
    Avaya Workforce Engagement Workforce Management vs RingCX AI Workforce Management
  16. 17
    Verint Workforce Management AndroidapiiOSWeb 6.6
    Avaya Workforce Engagement Workforce Management vs Verint Workforce Management
  17. 18
    Agentforce Contact Center WebiOSAndroid $50/mo6.5
    Avaya Workforce Engagement Workforce Management vs Agentforce Contact Center
  18. 19
    Aspect Workforce AndroidapiiOSself-hostedWeb 6.5
    Avaya Workforce Engagement Workforce Management vs Aspect Workforce
  19. 20
    Enghouse CCaaS apiWeb 6.4
    Avaya Workforce Engagement Workforce Management vs Enghouse CCaaS
  20. 21
    Five9 Interaction Analytics apiWeb $119/mo6.4
    Avaya Workforce Engagement Workforce Management vs Five9 Interaction Analytics

Avaya Workforce Engagement Workforce Management alternatives compared

#ToolScoreFree planFromRuns on
1Daktela WFM7.7Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
2Webex App7.7Free planFreeAndroid, iOS, Mac, Web, Windows
3Amazon Connect7.2NoAndroid, API, iOS, Web
4Dialpad Workforce Management7.2$95/moAndroid, Browser, iOS, Mac, Web, Windows
5Mitel Secure Cloud7.2Android, iOS, Mac, Web, Windows
6Nextiva7.0No$15/moAndroid, Browser, iOS, Linux, Mac, Web, Windows
78x8 Contact Center6.9Android, API, iOS, Mac, Web, Windows
8Genesys Workforce Engagement Management6.9No£2.33/moAndroid, iOS, Mac, Web, Windows
9Avaya Aura Private Cloud6.8Android, API, iOS, Mac, Web, Windows
10GetWFM6.7Free planFreeAPI, Web
11RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
13FrontLine Atlas6.6No$15/moAPI, Web
14Pipkins Vantage Point6.6iOS, Mac, Web
15QStory Workforce Management6.6Android, iOS, Web
16RingCX AI Workforce Management6.6$65/moAndroid, API, iOS, Web
17Verint Workforce Management6.6Android, API, iOS, Web
18Agentforce Contact Center6.5No$50/moWeb, iOS, Android
19Aspect Workforce6.5Android, API, iOS, self-hosted, Web
20Enghouse CCaaS6.4API, Web
21Five9 Interaction Analytics6.4No$119/moAPI, Web
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Questions about Avaya Workforce Engagement Workforce Management alternatives

What is the best alternative to Avaya Workforce Engagement Workforce Management?

Daktela WFM, number 1 in contact center workforce management software with a score of 7.7 out of 10. The others here: Webex App, Amazon Connect, Dialpad Workforce Management and 16 more.

What is the best free alternative to Avaya Workforce Engagement Workforce Management?

Daktela WFM is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.