Best Desk Support Monkey Alternatives in 2026
Updated
20 tools from AI IT service desk software ranked against Desk Support Monkey on the same published basis.
- 2Desk Support Monkey vs Freshservice
- 3Desk Support Monkey vs Zendesk Employee Service
- 4Desk Support Monkey vs Zammad
- 5Desk Support Monkey vs Console
- 6Desk Support Monkey vs Giva ChangeManager
- 7Desk Support Monkey vs HaloITSM
- 8Desk Support Monkey vs InvGate Service Desk
- 9Desk Support Monkey vs SolarWinds Service Desk
- 10Desk Support Monkey vs TOPdesk
- 11Desk Support Monkey vs FreeITSM
- 12Desk Support Monkey vs ManageEngine ServiceDesk Plus
- 13Desk Support Monkey vs SysAid
- 14Desk Support Monkey vs Tessio
- 15Desk Support Monkey vs Atomicwork
- 16Desk Support Monkey vs Nova-Suite
- 17Desk Support Monkey vs GudDesk
- 18Desk Support Monkey vs Moveworks
- 19Desk Support Monkey vs Aisera AI Agent Studio
- 20Desk Support Monkey vs Serviceaide Intelligent Service Management
- 21Desk Support Monkey vs EasyVista Service Manager
Desk Support Monkey alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 2 | Freshservice | 7.2 | No | $19/mo | Android, API, iOS, Web |
| 3 | Zendesk Employee Service | 7.2 | No | $29/mo | Android, API, iOS, Web |
| 4 | Zammad | 7.1 | €7/mo | API, Linux, self-hosted, Web | |
| 5 | Console | 7.0 | Web | ||
| 6 | Giva ChangeManager | 7.0 | No | $6.33/mo | Android, API, iOS, Web |
| 7 | HaloITSM | 7.0 | No | £66/mo | Android, API, iOS, self-hosted, Web |
| 8 | InvGate Service Desk | 7.0 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 9 | SolarWinds Service Desk | 7.0 | No | $39/mo | Android, API, iOS, Web |
| 10 | TOPdesk | 7.0 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 11 | FreeITSM | 6.9 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 12 | ManageEngine ServiceDesk Plus | 6.9 | $13/mo | Android, iOS, Linux, Mac, Web, Windows | |
| 13 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 14 | Tessio | 6.9 | Free plan | Free | self-hosted, Web |
| 15 | Atomicwork | 6.8 | No | $1/mo | Web |
| 16 | Nova-Suite | 6.8 | Free plan | Free | API, self-hosted, Web |
| 17 | GudDesk | 6.7 | Free plan | $29/mo | API, self-hosted, Web |
| 18 | Moveworks | 6.7 | Android, API, Browser, iOS, Web | ||
| 19 | Aisera AI Agent Studio | 6.6 | API, self-hosted, Web | ||
| 20 | Serviceaide Intelligent Service Management | 6.4 | $1,800/mo | self-hosted, Web | |
| 21 | EasyVista Service Manager | 6.3 | self-hosted, Web |
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Questions about Desk Support Monkey alternatives
What is the best alternative to Desk Support Monkey?
Freshservice, number 2 in AI IT service desk software with a score of 7.2 out of 10. The others here: Zendesk Employee Service, Zammad, Console and 16 more.
What is the best free alternative to Desk Support Monkey?
FreeITSM is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.