Best Freshworks Freddy AI Agent Alternatives in 2026
Updated
20 tools from AI customer service agents ranked against Freshworks Freddy AI Agent on the same published basis.
- 1Freshworks Freddy AI Agent vs Webex App
- 2Freshworks Freddy AI Agent vs Stept
- 3Freshworks Freddy AI Agent vs Voiceflow
- 4Freshworks Freddy AI Agent vs Gorgias
- 5Freshworks Freddy AI Agent vs Intercom
- 6Freshworks Freddy AI Agent vs Agentforce Vibes
- 7Freshworks Freddy AI Agent vs Enjo AI Support Agent
- 8Freshworks Freddy AI Agent vs Freshdesk
- 9Freshworks Freddy AI Agent vs Klaviyo
- 10Freshworks Freddy AI Agent vs Pega CRM
- 11Freshworks Freddy AI Agent vs Yellow.ai
- 12Freshworks Freddy AI Agent vs Kore.ai
- 13Freshworks Freddy AI Agent vs Kustomer
- 14Freshworks Freddy AI Agent vs Osewa
- 15Freshworks Freddy AI Agent vs Zowie
- 16Freshworks Freddy AI Agent vs Ada
- 17Freshworks Freddy AI Agent vs Dalo
- 18Freshworks Freddy AI Agent vs Mavenoid
- 19Freshworks Freddy AI Agent vs OpenServe
- 20Freshworks Freddy AI Agent vs REP AI
Freshworks Freddy AI Agent alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 7.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Stept | 7.4 | Free plan | $19/mo | API, Browser, Linux, Mac, self-hosted, Web, Windows |
| 3 | Voiceflow | 7.4 | Android, API, iOS, Web | ||
| 4 | Gorgias | 7.2 | Android, API, Browser, iOS, Web | ||
| 5 | Intercom | 7.1 | No | $19/mo | Android, iOS, Web |
| 6 | Agentforce Vibes | 7.0 | Free plan | $125/mo | Web, iOS, Android |
| 7 | Enjo AI Support Agent | 6.9 | Free plan | $95/mo | self-hosted, Web |
| 8 | Freshdesk | 6.9 | Free plan | $19/mo | API |
| 9 | Klaviyo | 6.9 | Free plan | Free | Web |
| 10 | Pega CRM | 6.9 | Web | ||
| 11 | Yellow.ai | 6.9 | Free plan | Free | Web, iOS, Android |
| 12 | Kore.ai | 6.8 | API, self-hosted, Web | ||
| 13 | Kustomer | 6.8 | Android, API, iOS, Web | ||
| 14 | Osewa | 6.8 | No | $59/mo | Android, API, iOS, Web |
| 15 | Zowie | 6.8 | Android, API, iOS, self-hosted, Web | ||
| 16 | Ada | 6.7 | Android, API, iOS, Web | ||
| 17 | Dalo | 6.7 | Free plan | $10/mo | Web |
| 18 | Mavenoid | 6.7 | Android, API, iOS, Web | ||
| 19 | OpenServe | 6.7 | Web | ||
| 20 | REP AI | 6.7 | No | Web |
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Questions about Freshworks Freddy AI Agent alternatives
What is the best alternative to Freshworks Freddy AI Agent?
Webex App, number 1 in AI customer service agents with a score of 7.7 out of 10. The others here: Stept, Voiceflow, Gorgias and 16 more.
What is the best free alternative to Freshworks Freddy AI Agent?
Webex App is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.



























