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Customer Service

Best Customer Self-Service Software in 2026

Places 26–46 of 46.

  1. 26 Decagon

    Decagon suits enterprises deploying customer-facing agents across chat, voice, email, SMS, and WhatsApp.

    Web · API
    7.5 Visit Specs
  2. 27 DoReply
    Web · API
    7.5 Visit Specs
  3. 28 Forethought Solve
    Web · API
    7.5 Visit Specs
  4. 29 Mavenoid
    Web · iOS · Android · API
    7.5 Visit Specs
  5. 30 LivePerson Conversational Cloud

    It suits organizations managing customer conversations across many messaging and voice channels, with options for automation, agent assistance, and analytics.

    Web
    7.4 Visit Specs
  6. 31 Unthread
    From $75/mo Free trial Web · API
    7.4 Visit Specs
  7. 32 Dixa
    From €89/mo API
    7.3 Visit Specs
  8. 33 HappyFox Help Desk
    From $24/mo API
    7.3 Visit Specs
  9. 34 SAP Commerce Cloud
    Web · API
    7.2 Visit Specs
  10. 35 Hiver
    From $25/mo API
    7.1 Visit Specs
  11. 36 Kapture Self-Serve
    Web · API
    7.1 Visit Specs
  12. 37 Zoho Desk

    It suits support teams that need a shared inbox, help center, customer portal, and ticket automation.

    From ₹420/mo Free plan API
    7.1 Visit Specs
  13. 38 HubSpot Live Chat
    Free plan Web · iOS · Android
    7.0 Visit Specs
  14. 39 Pypestream
    Web · API
    7.0 Visit Specs
  15. 40 Mosaic AI Self-Service
    Web · API
    6.9 Visit Specs
  16. 41 TeamSupport
    From $45/mo API
    6.8 Visit Specs
  17. 42 Salesforce Service Cloud
    From $25/mo API
    6.6 Visit Specs
  18. 43 Sierra
    Web
    6.6 Visit Specs
  19. 44 Microsoft Dynamics 365 Human Resources Recruiting
    From $4/mo Web
    6.4 Visit Specs
  20. 45 OwlDesk
    From $42/mo Web
    6.3 Visit Specs
  21. 46 ServiceNow Customer Service Management AI Agents
    API
    6.2 Visit Specs

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