IT & Infrastructure

Best IT Knowledge Base Software in 2026

Places 26–50 of 60.

26 Zendesk Guide
From $19/mo Free trial Web · Windows · macOS · iOS
8.5 Visit Specs
27 Znuny
It suits service teams seeking configurable ticket management with self-hosted or hosted deployment.

From $374.92/mo Free plan Open source Web · Linux · API · Self-hosted
8.5 Visit Specs
28 Gfacility
Gfacility is aimed at IT, facility, and workplace teams seeking shared service management across departments.

Free trial Web · iOS · Android · API
8.2 Visit Specs
29 ITarian Remote Desktop
ITarian Remote Desktop suits managed service providers and technicians who support customer devices.

Free plan Windows · macOS · iOS · Android
8.2 Visit Specs
30 Bloomfire
Web · iOS · Android · API
8.1 Visit Specs
31 Guru
Guru suits organizations publishing internal knowledge across many tools and needing governed search, permissions, verification, and AI-delivered answers.

Web · iOS · Android · API
8.1 Visit Specs
32 osTicket
osTicket suits teams that need to route support inquiries from email, web forms or API and want to host the system themselves.

From $12/mo Free plan Web · API · Self-hosted
8.1 Visit Specs
33 SupportPal
From $25/mo Free trial Web · Windows · Linux · API
8.1 Visit Specs
34 Document360
Web · API · Browser extension
8.0 Visit Specs
35 IT Glue
IT service providers and internal IT teams needing connected documentation, password controls, integrations, and runbooks may suit IT Glue.

From $29/mo Web · iOS · Android · API
8.0 Visit Specs
36 Mojo Helpdesk
From $14/mo Free trial Web · API
8.0 Visit Specs
37 SolarWinds Service Desk
Service Desk suits teams managing IT incidents, assets, configuration records, and changes in a cloud platform.

From $39/mo Free trial Web · iOS · Android · API
8.0 Visit Specs
38 Hornbill IT Asset Management
This product suits IT teams that need to discover and track assets, licenses, costs, and related workflows.

Web · Windows · iOS · Android
7.9 Visit Specs
39 ITFlow
It is intended for small managed service providers that need client IT records, ticketing, and billing and can run their own hosting.

Free plan Web · Linux · API · Self-hosted
7.9 Visit Specs
40 IT Portal
IT Portal is aimed at MSPs and IT departments, with current pricing and onboarding oriented toward teams of 20 or more users.

From $14/mo Web · iOS · Android · API
7.9 Visit Specs
41 Liongard
Liongard suits IT teams needing asset visibility across cloud, SaaS, identity, network and security systems.

Free trial Web · Windows · macOS · Linux
7.9 Visit Specs
42 N-able Passportal
Free trial Web · Windows · iOS · Android
7.8 Visit Specs
43 SuperOps
It suits in-house IT teams and MSPs looking to manage endpoint operations and workflows.

From $1.50/mo Free trial Web · Windows · macOS · Linux
7.8 Visit Specs
44 ConnectWise Documentation
It suits IT documentation teams and managed service providers, especially ConnectWise PSA partners needing synchronized onboarding.

Free trial Web
7.7 Visit Specs
45 Runbook
From $40/mo Free trial Web
7.6 Visit Specs
46 EasyVista Service Manager
It is positioned for enterprise-scale IT service operations, including organizations in manufacturing, education, public sector, financial services, and healthcare.

Web · Self-hosted
7.4 Visit Specs
47 DemandFlow ITSM
Web · API
7.3 Visit Specs
48 Faveo Helpdesk
From $7.20/mo API
7.3 Visit Specs
49 OTRS
It suits organizations needing ticket queues, customer portals, service management automation, and corporate security workflows.

Web · Linux · iOS · Android
7.3 Visit Specs
50 Tessio
Free plan Web · Self-hosted
7.3 Visit Specs

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