Alternatives to GLPI

{"intro": "GLPI combines helpdesk, IT service management, and asset records in one platform. Teams can route incident and request tickets, manage problems and changes, schedule recurring work, create custom forms, and apply SLAs. Its inventory covers hardware, software, licenses, network equipment, certificates, domains, clusters, and databases. Project workflows, Gantt and Kanban views, a knowledge base, reports, saved searches, and reservations support work beyond ticket queues. GLPI offers cloud or self-hosted deployment on Android, Linux, macOS, Windows, web, and API. On-premise use has no licensing fees or limit on users or technicians; public cloud starts at €19 per IT agent per month.\n\nAlternatives may fit better when the priority is focused asset control, software-license analysis, network discovery, or employee asset access. GLPI’s public cloud specifies 97% annual availability, while private cloud requires at least 25 billed agents. Self-hosting suits organizations with an IT team and particular security or customization needs. Compare whether you need GLPI’s broad service workflows with inventory, or prefer a narrower tool, different platform coverage such as iOS, another deployment model, or a lower starting price. Check asset limits, contract tracking, barcode scanning, and lifecycle features before switching.", "rows": [{"ref": "sw:lansweeper", "name": "Lansweeper", "best_for": "Hybrid asset inventory with license and contract tracking", "pricing": "Free plan; paid from $199/mo (annual); 14-day trial", "key_difference": "Lansweeper focuses on hybrid asset discovery with software-license and contract tracking, while GLPI adds extensive helpdesk and service workflows.", "choose_when": "Choose it for hybrid deployment and asset tracking when GLPI’s service-management breadth is unnecessary."}, {"ref": "sw:reftab", "name": "Reftab", "best_for": "Small teams needing mobile asset checkout and scanning", "pricing": "Free plan; paid from $9/user; 14-day trial", "key_difference": "Reftab adds iOS access, barcode scanning, and employee self-service, but its asset limit is 50.", "choose_when": "Choose it when mobile access and employee-facing asset handling matter more than GLPI’s broader ITSM features."}, {"ref": "sw:licenseware", "name": "LICENSEWARE", "best_for": "Enterprise software licensing and audit-risk analysis", "pricing": "Free plan; paid from $1", "key_difference": "LICENSEWARE centers on modular software asset management, vendor licensing analysis, and an AI assistant rather than GLPI’s helpdesk.", "choose_when": "Choose it for licensing questions, contract analysis, renewals, and audit-risk insights."}, {"ref": "sw:xassets-itam", "name": "xAssets ITAM", "best_for": "Larger inventories needing barcode and contract tracking", "pricing": "Free plan; paid from $60/mo", "key_difference": "xAssets ITAM offers a 1,000-asset limit with barcode, license, and contract tracking, while GLPI provides wider service workflows.", "choose_when": "Choose it when a higher stated asset limit and focused ITAM features suit your team better."}, {"ref": "sw:open-audit", "name": "Open-AudIT", "best_for": "Agentless network discovery and configuration auditing", "pricing": "Free plan; paid from $399/yr; 14-day trial", "key_difference": "Open-AudIT discovers devices through SNMP, WMI, and SSH and reports configuration changes, unlike GLPI’s broader service platform.", "choose_when": "Choose it when network discovery and configuration auditing are the central requirement."}, {"ref": "sw:nexynt-asset-management", "name": "Nexynt Asset Management", "best_for": "Cloud asset lifecycle and employee self-service", "pricing": "Free plan; paid from $50/mo; 14-day trial", "key_difference": "Nexynt tracks equipment, accessories, consumables, and licenses through five lifecycle stages with employee My Assets access.", "choose_when": "Choose it for cloud-based assignments, transfers, returns, and lifecycle audit trails instead of GLPI’s wider ITSM scope."}, {"ref": "sw:cmdbuild-ready2use", "name": "CMDBuild READY2USE", "best_for": "Free self-hosted ITIL-aligned configuration management", "pricing": "Free plan", "key_difference": "CMDBuild READY2USE is free and self-hosted, with ITIL-aligned governance, barcode scanning, and employee self-service.", "choose_when": "Choose it when free self-hosting and configuration-item governance outweigh GLPI’s helpdesk and project tooling."}]}