Best Whatfix Alternatives in 2026
Updated
20 tools from customer self-service software ranked against Whatfix on the same published basis.
- 2Whatfix vs Help Scout
- 3Whatfix vs Intercom
- 4Whatfix vs Genesys Cloud CX
- 5Whatfix vs LiveAgent
- 6Whatfix vs Freshdesk
- 7Whatfix vs InvGate Service Desk
- 8Whatfix vs Kustomer
- 9Whatfix vs Pega CRM
- 10Whatfix vs ManageEngine ServiceDesk Plus
- 11Whatfix vs Ada
- 12Whatfix vs Agentforce Contact Center
- 13Whatfix vs Zoho Desk
- 14Whatfix vs Inbenta
- 15Whatfix vs LivePerson Conversational Cloud
- 16Whatfix vs Re:amaze
- 17Whatfix vs Oracle Fusion Cloud Marketing
- 18Whatfix vs BoldDesk
- 19Whatfix vs Forethought Solve
- 20Whatfix vs Hiver
- 21Whatfix vs OwlDesk
Whatfix alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 2 | Help Scout | 7.1 | Free plan | $25/mo | API |
| 3 | Intercom | 7.1 | No | $19/mo | Android, iOS, Web |
| 4 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 5 | LiveAgent | 6.9 | No | $15/mo | API |
| 6 | Freshdesk | 6.8 | Free plan | $19/mo | API |
| 7 | InvGate Service Desk | 6.8 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 8 | Kustomer | 6.8 | No | — | Android, API, iOS, Web |
| 9 | Pega CRM | 6.8 | No | — | Web |
| 10 | ManageEngine ServiceDesk Plus | 6.7 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 11 | Ada | 6.5 | No | — | Android, API, iOS, Web |
| 12 | Agentforce Contact Center | 6.5 | No | $50/mo | Web, iOS, Android |
| 13 | Zoho Desk | 6.5 | Free plan | ₹420/mo | API |
| 14 | Inbenta | 6.4 | No | — | API, Web |
| 15 | LivePerson Conversational Cloud | 6.3 | No | — | Web |
| 16 | Re:amaze | 6.3 | No | $29/mo | Web, iOS, Android |
| 17 | Oracle Fusion Cloud Marketing | 6.2 | No | — | Web |
| 18 | BoldDesk | 6.0 | No | $99/mo | API |
| 19 | Forethought Solve | 6.0 | No | — | API, Web |
| 20 | Hiver | 6.0 | No | $25/mo | API |
| 21 | OwlDesk | 6.0 | No | $42/mo | Web |
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Questions about Whatfix alternatives
What is the best alternative to Whatfix?
Help Scout, number 2 in customer self-service software with a score of 7.1 out of 10. The others here: Intercom, Genesys Cloud CX, LiveAgent and 16 more.
What is the best free alternative to Whatfix?
Help Scout is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.