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Live chat software

Alternatives to Crisp

Crisp brings website and app conversations, live agents, visitor tracking and omnichannel routing into a shared inbox. It also includes a help center, no-code workflows and AI agents that can learn from website content, PDFs, articles, conversations and private snippets. The free plan provides two seats and unlimited conversations; paid workspaces start at $45 per month, with a 14-day trial covering all features. Android, iOS, macOS, Windows, web and API access give teams several ways to work.

  1. 01 Freshchat

    Freshchat suits teams that need to manage customer messages across web, mobile, and messaging channels.

    From $19/mo Free plan Web · iOS · Android · API
    9.4 Visit Specs
  2. 02 JivoChat

    JivoChat suits teams handling website conversations across chat channels and platforms.

    From $28/mo Free plan Web · Windows · macOS · Linux
    9.4 Visit Specs
  3. 03 Chatwoot

    Chatwoot suits teams handling customer support, sales, or engagement across multiple conversation channels.

    From $19/mo Free plan Open source Web · Linux · iOS · Android
    9.4 Visit Specs
  4. 04 LiveChat

    LiveChat is designed for B2B SaaS companies and ecommerce stores that need website chat for support, lead qualification, or sales.

    From $19/mo Free trial Web · Windows · macOS · iOS
    9.3 Visit Specs
  5. 05 Brevo Conversations

    It suits teams needing website chat, live-agent conversations, and visitor tracking across web and mobile.

    From $15/mo Free plan Web · iOS · Android · API
    9.3 Visit Specs
  6. 06 Smartsupp

    It suits businesses that want website chat and visitor tracking alongside messaging channels such as WhatsApp and Facebook Messenger.

    From $16/mo Free plan Web · iOS · Android
    9.2 Visit Specs
  7. 07 HelpCrunch
    From $15/mo Free trial Web · macOS · iOS · Android
    9.2 Visit Specs
  8. 08 Intercom

    Intercom suits businesses that need customer messaging across web and mobile, with both automated answers and agent handoff.

    From $0.99/mo Free trial Web · iOS · Android
    9.1 Visit Specs
  9. 09 Chatbase

    Chatbase suits teams building customer-facing agents for support, sales, or product guidance across several channels.

    From $40/mo Free plan Web · iOS · Android · API
    9.1 Visit Specs
  10. 10 Re:amaze

    Re:amaze suits online businesses, including ecommerce stores and SaaS businesses, that handle customer conversations across multiple channels.

    From $29/mo Free trial Web · iOS · Android · API
    9.0 Visit Specs
  11. 11 Chatfuel
    From $18/mo Free trial Web · macOS · iOS · Android
    9.0 Visit Specs
  12. 12 Zoho SalesIQ
    Free plan Web · Windows · macOS · Linux
    8.9 Visit Specs
  13. 13 Chaport

    It suits teams handling customer conversations across live chat and listed messaging channels.

    Free plan Web · Windows · macOS · iOS
    8.9 Visit Specs
  14. 14 Yellow.ai
    Free plan Web · iOS · Android · API
    8.9 Visit Specs
  15. 15 Grasp
    From €32/mo Free trial Web · iOS · Android · API
    8.8 Visit Specs
  16. 16 ReplyAgent
    From $19/mo Free plan Web · iOS · Android · API
    8.8 Visit Specs
  17. 17 Live Helper Chat

    It suits organizations needing website chat and messaging with self-hosting options, including sectors where data protection is a priority.

    From €6/mo Free plan Web · Windows · macOS · iOS
    8.8 Visit Specs
  18. 18 SendPulse

    SendPulse suits teams that want email automation, audience segmentation, and A/B testing across web and mobile.

    From $9.60/mo Free plan Web · iOS · Android · API
    8.8 Visit Specs
  19. 19 LooperChat
    From $30/mo Free plan Web · iOS · Android · Self-hosted
    8.7 Visit Specs
  20. 20 ChatBot
    From $25/mo Free trial Web · API
    8.6 Visit Specs
  21. 21 ZChat
    Free plan Web · Windows · Linux · API
    8.6 Visit Specs
  22. 22 SiteGPT
    From $39/mo Free trial Web · iOS · API
    8.5 Visit Specs
  23. 23 Chatra
    From €31/mo Free plan Web · iOS · Android
    8.5 Visit Specs
  24. 24 MyLiveChat

    It suits businesses that want website visitors to reach live agents or a chatbot, with visitor tracking.

    From $15/mo Free plan Web · Windows · macOS · iOS
    8.4 Visit Specs
  25. 25 Lime Talk
    From $4.20/mo Free plan Web · iOS · Android · API
    8.4 Visit Specs
  26. 26 tawk.to

    tawk.to suits organizations seeking website or messaging chat, visitor tracking, and chatbot options across desktop and mobile platforms.

    From $29/mo Free plan Web · Windows · macOS · iOS
    8.3 Visit Specs
  27. 27 Acquire
    Free trial Web · Windows · macOS · iOS
    8.3 Visit Specs
  28. 28 LibraryH3lp
    From $4/mo Free trial Web · iOS · Android · API
    8.3 Visit Specs
  29. 29 Chatling
    From $20.83/mo Free plan Web · API
    8.3 Visit Specs
  30. 30 Gist
    Free plan Web · iOS · Android
    8.3 Visit Specs

Choosing instead of Crisp

Alternatives can make more sense when a team needs a lower paid starting point, Linux or self-hosting, or a different seat and channel mix. Crisp’s free plan has no AI credits, while its first paid tier includes four seats. Compare each option’s billing term, free-plan limits, included seats, platform coverage and channel scope. Also weigh whether you need Crisp’s AI training sources, workflows, help center and broad integration directory, or whether a simpler chat and visitor-tracking setup is sufficient.

Crisp, head to head