Best Hornbill Service Manager Alternatives in 2026
Updated
20 tools from IT knowledge base software ranked against Hornbill Service Manager on the same published basis.
- 1Hornbill Service Manager vs GLPI
- 2Hornbill Service Manager vs Jitbit Helpdesk
- 3Hornbill Service Manager vs Matrix42 FastViewer
- 4Hornbill Service Manager vs CompassDocs
- 5Hornbill Service Manager vs ITarian Remote Desktop
- 6Hornbill Service Manager vs iTop
- 7Hornbill Service Manager vs NinjaOne
- 8Hornbill Service Manager vs SuperOps
- 9Hornbill Service Manager vs Tango
- 10Hornbill Service Manager vs Znuny
- 11Hornbill Service Manager vs Hudu
- 12Hornbill Service Manager vs Scribe
- 13Hornbill Service Manager vs Docusnap
- 14Hornbill Service Manager vs Freshservice
- 15Hornbill Service Manager vs HESK
- 16Hornbill Service Manager vs Liongard
- 17Hornbill Service Manager vs Alemba Service Manager
- 18Hornbill Service Manager vs Alloy Navigator
- 19Hornbill Service Manager vs Deskpro
- 20Hornbill Service Manager vs Gfacility
Hornbill Service Manager alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.6 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 2 | Jitbit Helpdesk | 7.5 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 3 | Matrix42 FastViewer | 7.5 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 4 | CompassDocs | 7.3 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 5 | ITarian Remote Desktop | 7.3 | Free plan | Free | Android, iOS, Mac, Windows |
| 6 | iTop | 7.3 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 7 | NinjaOne | 7.3 | No | $1.50/mo | Android, API, iOS, Linux, Mac, Web, Windows |
| 8 | SuperOps | 7.3 | No | $1.50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 9 | Tango | 7.3 | Free plan | $1.25/mo | Browser, Mac, Web, Windows |
| 10 | Znuny | 7.3 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 11 | Hudu | 7.2 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 12 | Scribe | 7.2 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 13 | Docusnap | 7.1 | No | €38.75/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 14 | Freshservice | 7.1 | No | $19/mo | Android, API, iOS, Web |
| 15 | HESK | 7.1 | Free plan | self-hosted, Web | |
| 16 | Liongard | 7.1 | API, Linux, Mac, Web, Windows | ||
| 17 | Alemba Service Manager | 7.0 | Android, API, iOS, self-hosted, Web, Windows | ||
| 18 | Alloy Navigator | 7.0 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 19 | Deskpro | 7.0 | No | $39/mo | Android, API, iOS, self-hosted, Web |
| 20 | Gfacility | 7.0 | No | Android, API, iOS, Web |
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Questions about Hornbill Service Manager alternatives
What is the best alternative to Hornbill Service Manager?
GLPI, number 1 in IT knowledge base software with a score of 7.6 out of 10. The others here: Jitbit Helpdesk, Matrix42 FastViewer, CompassDocs and 16 more.
What is the best free alternative to Hornbill Service Manager?
CompassDocs is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.