Best USU IT Service Management Alternatives in 2026
Updated
20 tools from IT SLA management software ranked against USU IT Service Management on the same published basis.
- 1USU IT Service Management vs Lansweeper
- 2USU IT Service Management vs Desk365
- 3USU IT Service Management vs KIX
- 4USU IT Service Management vs Web Help Desk
- 5USU IT Service Management vs GLPI
- 6USU IT Service Management vs Jitbit Helpdesk
- 7USU IT Service Management vs Matrix42 FastViewer
- 8USU IT Service Management vs Znuny
- 9USU IT Service Management vs Effigate
- 10USU IT Service Management vs iTop
- 11USU IT Service Management vs SlaMetric
- 12USU IT Service Management vs Alemba Service Manager
- 13USU IT Service Management vs Alloy Navigator
- 14USU IT Service Management vs Chronodesk
- 15USU IT Service Management vs Freshservice
- 16USU IT Service Management vs Zammad
- 17USU IT Service Management vs FreeITSM
- 18USU IT Service Management vs InvGate Service Desk
- 19USU IT Service Management vs SmartSuite Enterprise Service Desk
- 20USU IT Service Management vs SolarWinds Service Desk
USU IT Service Management alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Lansweeper | 7.9 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | Desk365 | 7.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 3 | KIX | 7.6 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 4 | Web Help Desk | 7.6 | No | $26.67/mo | iOS, Linux, Mac, self-hosted, Web, Windows |
| 5 | GLPI | 7.5 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 6 | Jitbit Helpdesk | 7.4 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 7 | Matrix42 FastViewer | 7.4 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 8 | Znuny | 7.1 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 9 | Effigate | 7.0 | No | $79/mo | API, Linux, Mac, Web, Windows |
| 10 | iTop | 7.0 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 11 | SlaMetric | 7.0 | Free plan | Free | Web |
| 12 | Alemba Service Manager | 6.9 | Android, API, iOS, self-hosted, Web, Windows | ||
| 13 | Alloy Navigator | 6.9 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 14 | Chronodesk | 6.9 | No | $15/mo | Android, iOS, Web |
| 15 | Freshservice | 6.9 | No | $19/mo | Android, API, iOS, Web |
| 16 | Zammad | 6.9 | €7/mo | API, Linux, self-hosted, Web | |
| 17 | FreeITSM | 6.8 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 18 | InvGate Service Desk | 6.8 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 19 | SmartSuite Enterprise Service Desk | 6.8 | No | $15/mo | Android, API, iOS, Web |
| 20 | SolarWinds Service Desk | 6.8 | No | $39/mo | Android, API, iOS, Web |
Make your tool an alternative to USU IT Service Management
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about USU IT Service Management alternatives
What is the best alternative to USU IT Service Management?
Lansweeper, number 1 in IT SLA management software with a score of 7.9 out of 10. The others here: Desk365, KIX, Web Help Desk and 16 more.
What is the best free alternative to USU IT Service Management?
Lansweeper is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.