Best Customer Feedback Software in 2026
Updated
59 customer feedback software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
59ranked
0free plans on this page
$29/molowest paid tier
7 Oct 2026last checked
Input list Customer Feedback Software 25 channels on this page · 117 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromNPS surveysFeature requestsFeedback portalIn-app feedbackProduct roadmapSentiment analysis Spec sheet Score
26 Appbot Free planNoPaid from$49/moNPS surveysnot statedFeature requestsnot statedFeedback portalnot statedIn-app feedbacknot statedProduct roadmapnot statedSentiment analysisnot stated 2/8spec lines stated 6.1
27 Crewhu Free planNoPaid from$119/moNPS surveysYesFeature requestsYesFeedback portalYesIn-app feedbacknot statedProduct roadmapYesSentiment analysisYes 7/8spec lines stated 6.1
28 Customer.guru Free plannot statedPaid from$50/moNPS surveysYesFeature requestsNoFeedback portalNoIn-app feedbackNoProduct roadmapNoSentiment analysisYes 7/8spec lines stated 6.1
29 ProductLift Free planNoPaid from$19/moNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 6/8spec lines stated 6.1
30 SentiSum Free planNoPaid fromnot statedNPS surveysYesFeature requestsYesFeedback portalnot statedIn-app feedbacknot statedProduct roadmapnot statedSentiment analysisYes 4/8spec lines stated 6.1
31 BugHerd Free planNoPaid from$42/moNPS surveysnot statedFeature requestsnot statedFeedback portalYesIn-app feedbacknot statedProduct roadmapnot statedSentiment analysisnot stated 3/8spec lines stated 6.0
32 Gainsight Customer Communities Free planNoPaid fromnot statedNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbacknot statedProduct roadmapYesSentiment analysisnot stated 4/8spec lines stated 6.0
33 Turf Free planNoPaid fromnot statedNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 5/8spec lines stated 5.9
34 UserReport Free planYesPaid fromnot statedNPS surveysYesFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapnot statedSentiment analysisnot stated 5/8spec lines stated 5.9
35 Ybug Free planYesPaid fromnot statedNPS surveysYesFeature requestsYesFeedback portalnot statedIn-app feedbackYesProduct roadmapNoSentiment analysisnot stated 5/8spec lines stated 5.9
36 AskNicely Free planNoPaid fromnot statedNPS surveysnot statedFeature requestsnot statedFeedback portalnot statedIn-app feedbacknot statedProduct roadmapnot statedSentiment analysisnot stated 1/8spec lines stated 5.8
37 Enterpret Free plannot statedPaid fromnot statedNPS surveysYesFeature requestsYesFeedback portalnot statedIn-app feedbacknot statedProduct roadmapYesSentiment analysisYes 4/8spec lines stated 5.8
38 Fdback Free planYesPaid from$15/moNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 6/8spec lines stated 5.8
39 Mopinion Free planNoPaid fromnot statedNPS surveysnot statedFeature requestsnot statedFeedback portalnot statedIn-app feedbacknot statedProduct roadmapnot statedSentiment analysisnot stated 1/8spec lines stated 5.8
40 Retently Free planNoPaid from$99/moNPS surveysYesFeature requestsYesFeedback portalnot statedIn-app feedbackYesProduct roadmapnot statedSentiment analysisYes 6/8spec lines stated 5.8
41 Aha! Ideas Free planNoPaid fromnot statedNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 5/8spec lines stated 5.7
42 Atarim Free planNoPaid from$67/moNPS surveysnot statedFeature requestsYesFeedback portalnot statedIn-app feedbackYesProduct roadmapnot statedSentiment analysisnot stated 4/8spec lines stated 5.7
43 Feature Upvote Free planNoPaid fromnot statedNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 5/8spec lines stated 5.7
44 FeedBear Free planNoPaid from$15/moNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 6/8spec lines stated 5.7
45 Harvestr Free planNoPaid from$65/moNPS surveysnot statedFeature requestsYesFeedback portalnot statedIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 5/8spec lines stated 5.7
46 InsightSofa Free plannot statedPaid fromnot statedNPS surveysYesFeature requestsnot statedFeedback portalnot statedIn-app feedbackYesProduct roadmapnot statedSentiment analysisYes 3/8spec lines stated 5.7
47 Medallia Free plannot statedPaid fromnot statedNPS surveysYesFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapnot statedSentiment analysisYes 5/8spec lines stated 5.7
48 Noora Free planNoPaid from$14/moNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 6/8spec lines stated 5.7
49 Rapidr Free planNoPaid from$49/moNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 6/8spec lines stated 5.7
50 Upvoty Free planNoPaid from$15/moNPS surveysnot statedFeature requestsYesFeedback portalYesIn-app feedbackYesProduct roadmapYesSentiment analysisnot stated 6/8spec lines stated 5.7
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | NPS surveys | Feature requests |
|---|---|---|---|---|---|---|---|---|
| 26 | Appbot | 6.1 | No | $49/mo | No | 49 /mo | — | — |
| 27 | Crewhu | 6.1 | No | — | No | 119 /mo | Yes | Yes |
| 28 | Customer.guru | 6.1 | No | — | — | 50 /mo | Yes | No |
| 29 | ProductLift | 6.1 | No | $29/mo | No | 19 /mo | — | Yes |
| 30 | SentiSum | 6.1 | No | $8333.33/mo | No | — | Yes | Yes |
| 31 | BugHerd | 6.0 | No | $50/mo | No | 42 /mo | — | — |
| 32 | Gainsight Customer Communities | 6.0 | No | — | No | — | — | Yes |
| 33 | Turf | 5.9 | No | — | No | — | — | Yes |
| 34 | UserReport | 5.9 | No | — | Yes | — | Yes | Yes |
| 35 | Ybug | 5.9 | No | — | Yes | — | Yes | Yes |
| 36 | AskNicely | 5.8 | No | — | No | — | — | — |
| 37 | Enterpret | 5.8 | No | — | — | — | Yes | Yes |
| 38 | Fdback | 5.8 | No | — | Yes | 15 /mo | — | Yes |
| 39 | Mopinion | 5.8 | No | €279/mo | No | — | — | — |
| 40 | Retently | 5.8 | No | — | No | 99 /mo | Yes | Yes |
| 41 | Aha! Ideas | 5.7 | No | — | No | — | — | Yes |
| 42 | Atarim | 5.7 | No | — | No | 67 /mo | — | Yes |
| 43 | Feature Upvote | 5.7 | No | — | No | — | — | Yes |
| 44 | FeedBear | 5.7 | No | — | No | 15 /mo | — | Yes |
| 45 | Harvestr | 5.7 | No | — | No | 65 /mo | — | Yes |
| 46 | InsightSofa | 5.7 | No | — | — | — | Yes | — |
| 47 | Medallia | 5.7 | No | — | — | — | Yes | Yes |
| 48 | Noora | 5.7 | No | — | No | 14 /mo | — | Yes |
| 49 | Rapidr | 5.7 | No | — | No | 49 /mo | — | Yes |
| 50 | Upvoty | 5.7 | No | — | No | 15 /mo | — | Yes |
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