Customer Service
Best Knowledge Base Software in 2026
Places 76–100 of 138.
- 76
Waybook Waybook is aimed at growing teams that need to document processes, onboard people, and track training.
From $99/mo Free trial Web · iOS · Android8.0 Visit Specs - 77
Notejoy From $5/mo Free plan Web · Windows · macOS · iOS8.0 Visit Specs - 78
BlueTweak Knowledge Base From €0.09/mo Free trial Web · API8.0 Visit Specs - 79 Capacity
Capacity suits mid-market and enterprise contact centers with roughly 50 to 500 or more agents.
Web · iOS · Android · API8.0 Visit Specs - 80 Viking Docs From $39/mo Free plan Web8.0 Visit Specs
- 81 Dr.Explain
Dr.Explain suits technical writers, developers, business analysts and integrators, and technical support specialists who create help documentation.
From $24.17/mo Free plan Windows8.0 Visit Specs - 82 ikiwiki
ikiwiki suits people building self-hosted wikis, blogs, or static websites from editable source pages.
Free plan Web · macOS · Linux · Self-hosted8.0 Visit Specs - 83 MoinMoin
MoinMoin suits teams seeking a self-hosted, extensible wiki with revision history and configurable access controls.
Free plan Web · Windows · macOS · Linux8.0 Visit Specs - 84
Adobe RoboHelp It suits teams producing structured help, policy, knowledge-base, and self-service content across multiple publishing destinations.
Free trial Windows · macOS7.9 Visit Specs - 85 Heroic Knowledge Base From $7.04/mo Web · Self-hosted · Browser extension7.9 Visit Specs
- 86 Helpie WP From $4.92/mo Free trial Web · Self-hosted7.9 Visit Specs
- 87 EmpireVault Knowledge Base
It suits small and mid-sized businesses publishing public support content and connecting it to AI assistance.
From $39/mo Free trial Web · API · Browser extension7.9 Visit Specs - 88 SlimWiki Free plan Web · API7.9 Visit Specs
- 89 LibraryH3lp From $4/mo Free trial Web · iOS · Android · API7.9 Visit Specs
- 90 PhpWiki Free plan Web · Windows · macOS · Linux7.9 Visit Specs
- 91
BetterDocs From $4.58/mo Free plan Web · API · Self-hosted7.9 Visit Specs - 92
USU Knowledge Management It is intended for IT organizations, support agents, and employees seeking articles, FAQs, guides, and self-service support.
Web · Windows · Linux · API7.8 Visit Specs - 93 KMS Lighthouse From $30/mo Web7.8 Visit Specs
- 94 Outline From $10/mo Web · Windows · macOS · Linux7.7 Visit Specs
- 95 Fluid Topics
It suits organizations publishing controlled, searchable product information across portals, support channels and AI tools.
Web · API7.7 Visit Specs - 96 Panviva Web · API · Browser extension7.7 Visit Specs
- 97
ReadMe It suits teams publishing documentation for both internal and external readers.
From $250/mo Free plan Web7.7 Visit Specs - 98 Coveo
Coveo is aimed at enterprises serving customers, agents, employees, and B2B or B2C shoppers.
Free trial Web · API7.7 Visit Specs - 99
Antora From $1,166.67/mo Windows · macOS · Linux · Self-hosted7.7 Visit Specs - 100 Procedureflow From $33/mo Web · API7.7 Visit Specs
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