Customer Support Software
Alternatives to Go Help Desk
The tools Specifiction weighs against Go Help Desk, from its list of customer support software, each with its plans, platforms and spec score.
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Chatwoot Chatwoot suits teams handling customer support, sales, or engagement across multiple conversation channels.
From $19/mo Free plan Open source Web · Linux · iOS · Android9.5 Visit Specs - 02 Crisp
Crisp suits customer support, inbound sales and marketing teams that need a shared inbox and customer-facing chat.
From $45/mo Free plan Web · Windows · macOS · iOS9.4 Visit Specs - 03
Front From $25/mo Free trial Web · Windows · macOS · iOS9.1 Visit Specs - 04
Andrea Helpdesk Free plan Web · iOS · Android · API8.8 Visit Specs - 05
Freshdesk Freshdesk suits service teams handling requests across multiple channels who need shared ticketing, a customer portal, and workflow automation.
From $19/mo Free plan API8.8 Visit Specs - 06
FreeScout It suits organizations seeking a self-hosted customer support workspace with shared conversations and no listed caps on agents, tickets, or mailboxes.
Free plan Web · iOS · Android · API8.7 Visit Specs - 07
Help Scout Help Scout suits customer support teams that want several customer channels in one shared Inbox alongside a help center.
From $25/mo Free plan API8.7 Visit Specs - 08 Intercom
Intercom suits businesses that need customer messaging across web and mobile, with both automated answers and agent handoff.
From $0.99/mo Free trial Web · iOS · Android8.6 Visit Specs - 09 Vision Helpdesk
Vision Helpdesk suits businesses handling support across multiple channels, and organizations managing IT service work.
From $8/mo Free trial Web · Windows · Linux · iOS8.6 Visit Specs - 10
Re:amaze Re:amaze suits online businesses, including ecommerce stores and SaaS businesses, that handle customer conversations across multiple channels.
From $29/mo Free trial Web · iOS · Android · API8.5 Visit Specs - 11 Zammad
Zammad suits customer service, IT support, and operations teams that need to manage requests across channels.
From €9/mo Free trial Open source Web · Windows · macOS · Linux8.5 Visit Specs - 12
Znuny It suits service teams seeking configurable ticket management with self-hosted or hosted deployment.
From $374.92/mo Free plan Open source Web · Linux · API · Self-hosted8.5 Visit Specs - 13
LiveAgent LiveAgent suits support teams that want to manage several customer communication channels in one inbox, with ticket automation and a help center.
From $15/mo Free trial API8.4 Visit Specs - 14
Gorgias Gorgias is designed for ecommerce customer experience teams managing conversations across multiple channels.
Free trial Web · iOS · Android · API8.2 Visit Specs - 15 Kayako Web · iOS · Android · API8.1 Visit Specs
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osTicket osTicket suits teams that need to route support inquiries from email, web forms or API and want to host the system themselves.
From $12/mo Free plan Web · API · Self-hosted8.1 Visit Specs - 17 LibreDesk Free plan Web · Windows · macOS · Linux7.9 Visit Specs
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Kustomer Kustomer says it is built for customers, customer experience representatives and leaders, and operations teams that run customer experience.
Web · iOS · Android · API7.8 Visit Specs - 19
Dixa From €89/mo API7.3 Visit Specs - 20
Faveo Helpdesk From $7.20/mo API7.3 Visit Specs - 21
Frappe Helpdesk API7.3 Visit Specs - 22
HappyFox Help Desk From $24/mo API7.2 Visit Specs - 23
Zoho Desk It suits support teams that need a shared inbox, help center, customer portal, and ticket automation.
From ₹420/mo Free plan API7.1 Visit Specs - 24
TeamSupport From $45/mo API6.9 Visit Specs - 25
Richpanel From $0.20/mo API6.8 Visit Specs - 26 Salesforce Service Cloud From $25/mo API6.7 Visit Specs
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UVdesk API6.7 Visit Specs - 28 Zendesk AI Agents From $4.58/mo Web6.0 Visit Specs