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Best Joulica Contact Center Analytics Alternatives in 2026

Updated

20 tools from contact center analytics software ranked against Joulica Contact Center Analytics on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free7.3
    Joulica Contact Center Analytics vs Convin
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 7.2
    Joulica Contact Center Analytics vs Amazon Connect
  3. 3
    SESTEK Text-to-Speech apiLinuxself-hostedWin 6.8
    Joulica Contact Center Analytics vs SESTEK Text-to-Speech
  4. 4
    MaestroQA Free plan extensionWeb $185/mo6.7
    Joulica Contact Center Analytics vs MaestroQA
  5. 5
    Oryx QA Free trial Web 6.6
    Joulica Contact Center Analytics vs Oryx QA
  6. 6
    Hear apiWeb 6.5
    Joulica Contact Center Analytics vs Hear
  7. 7
    Level AI Contact Center Analytics apiWeb 6.5
    Joulica Contact Center Analytics vs Level AI Contact Center Analytics
  8. 8
    QEval Web 6.5
    Joulica Contact Center Analytics vs QEval
  9. 9
    Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 6.5
    Joulica Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
  10. 10
    Enthu.AI Free trial Web $59/mo6.4
    Joulica Contact Center Analytics vs Enthu.AI
  11. 11
    Five9 Interaction Analytics apiWeb $119/mo6.4
    Joulica Contact Center Analytics vs Five9 Interaction Analytics
  12. 12
    Genesys Cloud Agentic Virtual Agent apiWeb $6.25/mo6.4
    Joulica Contact Center Analytics vs Genesys Cloud Agentic Virtual Agent
  13. 13
    MaxContact Auto QA apiWeb 6.4
    Joulica Contact Center Analytics vs MaxContact Auto QA
  14. 14
    Scorebuddy Conversation Analytics Free trial apiWeb 6.4
    Joulica Contact Center Analytics vs Scorebuddy Conversation Analytics
  15. 15
    Analyza apiWeb 6.3
    Joulica Contact Center Analytics vs Analyza
  16. 16
    ASAPP Interaction Intelligence 6.3
    Joulica Contact Center Analytics vs ASAPP Interaction Intelligence
  17. 17
    CallMiner Eureka apiWeb 6.3
    Joulica Contact Center Analytics vs CallMiner Eureka
  18. 18
    Uniphore U-Assist Web 6.3
    Joulica Contact Center Analytics vs Uniphore U-Assist
  19. 19
    Daisee Web $99/mo6.2
    Joulica Contact Center Analytics vs Daisee
  20. 20
    Talkdesk CX Cloud Web $85/mo6.2
    Joulica Contact Center Analytics vs Talkdesk CX Cloud

Joulica Contact Center Analytics alternatives compared

#ToolScoreFree planFromRuns on
1Convin7.3Free planFreeAndroid, iOS, Web
2Amazon Connect7.2NoAndroid, API, iOS, Web
3SESTEK Text-to-Speech6.8API, Linux, self-hosted, Windows
4MaestroQA6.7Free plan$185/moBrowser, Web
5Oryx QA6.6Web
6Hear6.5API, Web
7Level AI Contact Center Analytics6.5API, Web
8QEval6.5Web
9Xdroid Customer Interaction Intelligence Platform6.5API, self-hosted, Web
10Enthu.AI6.4No$59/moWeb
11Five9 Interaction Analytics6.4No$119/moAPI, Web
12Genesys Cloud Agentic Virtual Agent6.4No$6.25/moAPI, Web
13MaxContact Auto QA6.4API, Web
14Scorebuddy Conversation Analytics6.4API, Web
15Analyza6.3API, Web
16ASAPP Interaction Intelligence6.3
17CallMiner Eureka6.3API, Web
18Uniphore U-Assist6.3Web
19Daisee6.2No$99/moWeb
20Talkdesk CX Cloud6.2No$85/moWeb
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Questions about Joulica Contact Center Analytics alternatives

What is the best alternative to Joulica Contact Center Analytics?

Convin, number 1 in contact center analytics software with a score of 7.3 out of 10. The others here: Amazon Connect, SESTEK Text-to-Speech, MaestroQA and 16 more.

What is the best free alternative to Joulica Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.