Best Mitel CX Alternatives in 2026
Updated
20 tools from call center software ranked against Mitel CX on the same published basis.
- 1Mitel CX vs Freshcaller
- 2Mitel CX vs Amazon Connect
- 3Mitel CX vs Dialpad Support
- 4Mitel CX vs Genesys Cloud CX
- 5Mitel CX vs 8x8 Contact Center
- 6Mitel CX vs Daktela Contact Center
- 7Mitel CX vs Comm100 Contact Center
- 8Mitel CX vs C-Zentrix Contact Center
- 9Mitel CX vs RingCentral RingCX
- 10Mitel CX vs Exotel Contact Center
- 11Mitel CX vs CallHub
- 12Mitel CX vs GoTo Contact Center
- 13Mitel CX vs Avaya Experience Platform
- 14Mitel CX vs Twilio Flex
- 15Mitel CX vs UJET
- 16Mitel CX vs Odigo
- 17Mitel CX vs Landis Contact Center
- 18Mitel CX vs Google Contact Center AI Platform
- 19Mitel CX vs uContact
- 20Mitel CX vs Agentforce Contact Center
Mitel CX alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 8.8 | Free plan | $15/mo | Android, iOS, Web |
| 2 | Amazon Connect | 8.7 | No | — | Android, API, iOS, Web |
| 3 | Dialpad Support | 8.6 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 4 | Genesys Cloud CX | 8.5 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 5 | 8x8 Contact Center | 8.4 | No | — | Android, API, iOS, Mac, Web, Windows |
| 6 | Daktela Contact Center | 8.3 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 7 | Comm100 Contact Center | 8.2 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 8 | C-Zentrix Contact Center | 8.2 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 9 | RingCentral RingCX | 8.1 | No | $65/mo | API, Mac, Web, Windows |
| 10 | Exotel Contact Center | 8.1 | No | $70/mo | API, Linux, Mac, Web, Windows |
| 11 | CallHub | 8.1 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 12 | GoTo Contact Center | 7.9 | No | — | Windows, Mac, iOS, Android, Web |
| 13 | Avaya Experience Platform | 7.8 | No | $48/mo | API, self-hosted, Web |
| 14 | Twilio Flex | 7.8 | No | $1/mo | API, self-hosted, Web |
| 15 | UJET | 7.8 | No | $65/mo | Android, API, iOS, Web |
| 16 | Odigo | 7.8 | No | €40/mo | Android, API, iOS, Web |
| 17 | Landis Contact Center | 7.7 | No | $75/mo | Web |
| 18 | Google Contact Center AI Platform | 7.6 | No | — | Web, iOS, Android |
| 19 | uContact | 7.6 | No | $59.99/mo | Web, iOS, Android |
| 20 | Agentforce Contact Center | 7.6 | No | $50/mo | Web, iOS, Android |
Make your tool an alternative to Mitel CX
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Mitel CX alternatives
What is the best alternative to Mitel CX?
Freshcaller, number 1 in call center software with a score of 8.8 out of 10. The others here: Amazon Connect, Dialpad Support, Genesys Cloud CX and 16 more.
What is the best free alternative to Mitel CX?
Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.