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Best Zoom Contact Center Alternatives in 2026

Updated

20 tools from call center software ranked against Zoom Contact Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.8
    Zoom Contact Center vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 8.7
    Zoom Contact Center vs Amazon Connect
  3. 3
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.6
    Zoom Contact Center vs Dialpad Support
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.5
    Zoom Contact Center vs Genesys Cloud CX
  5. 5
    8x8 Contact Center AndroidapiiOSMacWeb 8.4
    Zoom Contact Center vs 8x8 Contact Center
  6. 6
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.3
    Zoom Contact Center vs Daktela Contact Center
  7. 7
    GoTo Contact Center AndroidiOSMacWebWin 8.2
    Zoom Contact Center vs GoTo Contact Center
  8. 8
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo8.2
    Zoom Contact Center vs Comm100 Contact Center
  9. 9
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free8.2
    Zoom Contact Center vs C-Zentrix Contact Center
  10. 10
    RingCentral RingCX apiMacWebWin $65/mo8.1
    Zoom Contact Center vs RingCentral RingCX
  11. 11
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo8.1
    Zoom Contact Center vs Exotel Contact Center
  12. 12
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    Zoom Contact Center vs CallHub
  13. 13
    Avaya Experience Platform apiself-hostedWeb $48/mo7.8
    Zoom Contact Center vs Avaya Experience Platform
  14. 14
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.8
    Zoom Contact Center vs Twilio Flex
  15. 15
    UJET Free trial AndroidapiiOSWeb $65/mo7.8
    Zoom Contact Center vs UJET
  16. 16
    Odigo Free trial AndroidapiiOSWeb €40/mo7.8
    Zoom Contact Center vs Odigo
  17. 17
    Landis Contact Center Free trial Web $75/mo7.7
    Zoom Contact Center vs Landis Contact Center
  18. 18
    Google Contact Center AI Platform WebiOSAndroid 7.6
    Zoom Contact Center vs Google Contact Center AI Platform
  19. 19
    uContact WebiOSAndroid $59.99/mo7.6
    Zoom Contact Center vs uContact
  20. 20
    Agentforce Contact Center WebiOSAndroid $50/mo7.6
    Zoom Contact Center vs Agentforce Contact Center

Zoom Contact Center alternatives compared

#ToolScoreFree planFromRuns on
1Freshcaller8.8Free plan$15/moAndroid, iOS, Web
2Amazon Connect8.7NoAndroid, API, iOS, Web
3Dialpad Support8.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
4Genesys Cloud CX8.5No$75/moWeb, Windows, Mac, iOS, Android
58x8 Contact Center8.4Android, API, iOS, Mac, Web, Windows
6Daktela Contact Center8.3No€12/moAndroid, API, iOS, Mac, Web, Windows
7GoTo Contact Center8.2Android, iOS, Mac, Web, Windows
8Comm100 Contact Center8.2No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
9C-Zentrix Contact Center8.2Free planFreeAndroid, API, iOS, self-hosted, Web
10RingCentral RingCX8.1No$65/moAPI, Mac, Web, Windows
11Exotel Contact Center8.1No$70/moAPI, Linux, Mac, Web, Windows
12CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
13Avaya Experience Platform7.8No$48/moAPI, self-hosted, Web
14Twilio Flex7.8No$1/moAPI, self-hosted, Web
15UJET7.8No$65/moAndroid, API, iOS, Web
16Odigo7.8No€40/moAndroid, API, iOS, Web
17Landis Contact Center7.7No$75/moWeb
18Google Contact Center AI Platform7.6Web, iOS, Android
19uContact7.6No$59.99/moWeb, iOS, Android
20Agentforce Contact Center7.6No$50/moWeb, iOS, Android
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Questions about Zoom Contact Center alternatives

What is the best alternative to Zoom Contact Center?

Freshcaller, number 1 in call center software with a score of 8.8 out of 10. The others here: Amazon Connect, Dialpad Support, Genesys Cloud CX and 16 more.

What is the best free alternative to Zoom Contact Center?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.