Alternatives to Fynzo Survey

Customer Thermometer

It suits teams that want customers to rate service and leave feedback from email or support tickets.

nps.today

It suits customer-focused organizations seeking feedback and follow-up workflows across marketing, sales, delivery, service, or contact-center journeys.

Retently

It serves ecommerce, B2B SaaS, financial-services and property-management teams collecting and acting on customer feedback.

Zonka Feedback suits customer-experience, product, support, and frontline teams handling customer or employee feedback.

SatisMeter suits teams collecting structured customer feedback across web, app, and email channels.

Mapster is designed for SaaS founders, solo or lean product managers, and early-stage product teams under 20 people.

AskNicely

AskNicely is intended for multi-location service businesses, including organizations with 5 to 5,000 or more locations.

It suits Salesforce teams that want survey triggers and response workflows tied to Salesforce records.

Refiner

Refiner suits software companies seeking targeted feedback across product and web channels.

It suits teams collecting NPS feedback across email, popups, links, or API, especially those needing score segmentation and follow-up on responses.

CustomerGauge suits B2B organizations that need account-level feedback, revenue exposure analysis, and workflows for acting on sentiment.

Wootric suits customer success, CX, product, HR, executive, and support teams that collect feedback and route it into follow-up workflows.

SightMill

SightMill suits organizations collecting feedback across several channels and routing findings to teams.

IntouchSurvey suits multi-location businesses and enterprises that need centralized, segmented feedback collection and follow-up workflows.

Survicate

Survicate suits teams that need branching surveys, branded presentation and response analytics.

It is aimed at larger, multi-location businesses, including franchises and private equity-backed companies.