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Social Customer Service Software

Alternatives to Sendiee Teambox

Sendiee Teambox is built for teams that want WhatsApp, Instagram, Messenger and LINE conversations together, with each customer’s messages kept in one thread. Condition-based routing, manual assignment and AI handover help move work to the right people, while role-based visibility, custom statuses, filters and team insights support daily queue management. Translation, summaries, quick replies and per-chat controls add assistance without removing the shared-inbox focus. It runs on web, macOS, Windows, iPhone, iPad and Android, with free and paid plans.

  1. 01 Deskero

    Deskero suits support teams needing shared inbox, portal, automation, SLA, and API features.

    From $12/mo Free plan Web · Windows · iOS · Android
    9.3 Visit Specs
  2. 02 eksis

    eksis suits creators, small businesses, and agencies managing several social accounts from a shared web workspace.

    From $4/mo Free plan Web · API
    9.0 Visit Specs
  3. 03 Mixdesk

    Mixdesk is aimed at sales, support, and ecommerce teams serving customers across channels and languages.

    From $49/mo Free plan Web · iOS · Android · API
    9.0 Visit Specs
  4. 04 Soclo

    Soclo is aimed at small and medium businesses, including shops, trades, salons, hospitality businesses, agencies and professional services.

    From £7.99/mo Free plan Web · macOS · iOS · Android
    8.8 Visit Specs
  5. 05 Emplifi
    From $1,249/mo Web · iOS · Android · API
    8.6 Visit Specs
  6. 06 Juphy
    From $19/mo Free trial Web
    8.6 Visit Specs
  7. 07 ViralDashboard
    From $19/mo Free plan Web · iOS · Android · API
    8.5 Visit Specs
  8. 08 Chattrik Omni Channel

    It suits teams that handle messages from social channels and website chat, especially those that need assignment, routing and internal notes.

    From $14.99/mo Free trial Web · iOS · Android
    8.3 Visit Specs
  9. 09 DelightChat

    DelightChat is aimed at small and medium-sized D2C and ecommerce brands operating lean teams.

    From $29/mo Free trial Web · iOS · Android
    8.2 Visit Specs
  10. 10 Respond.io

    Respond.io is intended for mid-market B2C businesses with high-volume customer conversations.

    From $79/mo Free trial Web · iOS · Android · API
    8.1 Visit Specs
  11. 11 SleekFlow

    SleekFlow suits businesses managing sales or support conversations across multiple channels.

    From $49/mo Free trial Web · iOS · Android · API
    7.9 Visit Specs
  12. 12 Trengo

    Trengo suits teams handling customer conversations across several channels that want shared inbox collaboration, routing and automation.

    From €299/mo Free trial Web · Windows · macOS · iOS
    7.9 Visit Specs
  13. 13 AmmarAI Smart Inbox

    It suits e-commerce stores, small support teams, sales-led businesses, and agencies that handle customer conversations across several channels.

    From $9.99/mo Web
    7.7 Visit Specs
  14. 14 Upcellia

    Upcellia suits SMBs in Spain and Latin America that want shared customer messaging alongside lead capture, CRM, and sales workflows.

    From $19/mo Free plan Web · iOS · Android
    7.7 Visit Specs
  15. 15 Medal Social Inbox
    From $129/mo Web · iOS · Android
    7.6 Visit Specs
  16. 16 Sprinklr Service
    Web · API
    7.5 Visit Specs
  17. 17 BrandBastion Agent+
    Web
    7.4 Visit Specs
  18. 18 Pancake

    It suits businesses handling customer conversations and orders across the listed messaging and commerce channels.

    Free trial Web · iOS · Android · API
    7.4 Visit Specs
  19. 19 NapoleonCat
    From $89/mo Web · iOS · Android
    7.2 Visit Specs
  20. 20 Meridian
    Web
    7.1 Visit Specs
  21. 21 Sociality.io
    From $99/mo Web · iOS · Android
    7.1 Visit Specs
  22. 22 Superplural Omni

    It suits support teams handling several messaging, social, email, and chat channels.

    Web · iOS · Android · API
    7.1 Visit Specs
  23. 23 Verint Social
    Web
    7.1 Visit Specs
  24. 24 Quiq RCS

    It suits big brands and enterprise customer journeys in retail, hospitality, banking, insurance, healthcare, and airlines.

    Web · API
    7.0 Visit Specs
  25. 25 SVARA
    From $89/mo Web
    7.0 Visit Specs
  26. 26 Statusbrew
    Web
    6.7 Visit Specs
  27. 27 Suppogate
    Web · API
    6.7 Visit Specs
  28. 28 Social Serve Social Inbox
    6.6 Visit Specs
  29. 29 Insta24
    From €12/mo Web
    6.5 Visit Specs
  30. 30 ConvoHub
    Web
    6.4 Visit Specs

Choosing instead of Sendiee Teambox

Teams may look elsewhere when they need content planning, advertising, CRM and sales workflows, email or voice alongside messaging, or deeper publishing and reporting. Teambox’s free plan allows one channel, one AI assistant, 1,000 contacts, 1,000 conversations monthly and one team member. Paid tiers limit channels, members, agents and teams, and the shared inbox begins on specified plans. Compare those allowances with the channels, devices and automation you require. Also decide whether you want a focused conversation queue or a broader marketing, sales or customer-engagement suite.

Sendiee Teambox, head to head