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Best Serviceaide Intelligent Service Management Alternatives in 2026

Updated

20 tools from IT SLA management software ranked against Serviceaide Intelligent Service Management on the same published basis.

  1. 1
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo7.9
    Serviceaide Intelligent Service Management vs Lansweeper
  2. 2
    Desk365 Free plan AndroidapiiOSWeb $12/mo7.6
    Serviceaide Intelligent Service Management vs Desk365
  3. 3
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo7.6
    Serviceaide Intelligent Service Management vs KIX
  4. 4
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo7.6
    Serviceaide Intelligent Service Management vs Web Help Desk
  5. 5
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo7.5
    Serviceaide Intelligent Service Management vs GLPI
  6. 6
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo7.4
    Serviceaide Intelligent Service Management vs Jitbit Helpdesk
  7. 7
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo7.4
    Serviceaide Intelligent Service Management vs Matrix42 FastViewer
  8. 8
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo7.1
    Serviceaide Intelligent Service Management vs Znuny
  9. 9
    Effigate Free trial apiLinuxMacWebWin $79/mo7.0
    Serviceaide Intelligent Service Management vs Effigate
  10. 10
    iTop Free plan apiLinuxself-hostedWebWin Free7.0
    Serviceaide Intelligent Service Management vs iTop
  11. 11
    SlaMetric Free plan Web Free7.0
    Serviceaide Intelligent Service Management vs SlaMetric
  12. 12
    Alemba Service Manager AndroidapiiOSself-hostedWeb 6.9
    Serviceaide Intelligent Service Management vs Alemba Service Manager
  13. 13
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.9
    Serviceaide Intelligent Service Management vs Alloy Navigator
  14. 14
    Chronodesk Free trial AndroidiOSWeb $15/mo6.9
    Serviceaide Intelligent Service Management vs Chronodesk
  15. 15
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.9
    Serviceaide Intelligent Service Management vs Freshservice
  16. 16
    Zammad Free trial apiLinuxself-hostedWeb €7/mo6.9
    Serviceaide Intelligent Service Management vs Zammad
  17. 17
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.8
    Serviceaide Intelligent Service Management vs FreeITSM
  18. 18
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo6.8
    Serviceaide Intelligent Service Management vs InvGate Service Desk
  19. 19
    SmartSuite Enterprise Service Desk Free trial AndroidapiiOSWeb $15/mo6.8
    Serviceaide Intelligent Service Management vs SmartSuite Enterprise Service Desk
  20. 20
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo6.8
    Serviceaide Intelligent Service Management vs SolarWinds Service Desk

Serviceaide Intelligent Service Management alternatives compared

#ToolScoreFree planFromRuns on
1Lansweeper7.9Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
2Desk3657.6Free plan$12/moAndroid, API, iOS, Web
3KIX7.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
4Web Help Desk7.6No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
5GLPI7.5€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
6Jitbit Helpdesk7.4No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
7Matrix42 FastViewer7.4No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
8Znuny7.1Free plan$374.92/moAPI, Linux, self-hosted, Web
9Effigate7.0No$79/moAPI, Linux, Mac, Web, Windows
10iTop7.0Free planFreeAPI, Linux, self-hosted, Web, Windows
11SlaMetric7.0Free planFreeWeb
12Alemba Service Manager6.9Android, API, iOS, self-hosted, Web, Windows
13Alloy Navigator6.9No$19/moAndroid, API, iOS, self-hosted, Web, Windows
14Chronodesk6.9No$15/moAndroid, iOS, Web
15Freshservice6.9No$19/moAndroid, API, iOS, Web
16Zammad6.9€7/moAPI, Linux, self-hosted, Web
17FreeITSM6.8Free planFreeAPI, Linux, self-hosted, Web, Windows
18InvGate Service Desk6.8No$41.67/moAPI, Linux, self-hosted, Web, Windows
19SmartSuite Enterprise Service Desk6.8No$15/moAndroid, API, iOS, Web
20SolarWinds Service Desk6.8No$39/moAndroid, API, iOS, Web
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Questions about Serviceaide Intelligent Service Management alternatives

What is the best alternative to Serviceaide Intelligent Service Management?

Lansweeper, number 1 in IT SLA management software with a score of 7.9 out of 10. The others here: Desk365, KIX, Web Help Desk and 16 more.

What is the best free alternative to Serviceaide Intelligent Service Management?

Lansweeper is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.