Customer Feedback Software
Alternatives to Beamer
{"intro": "Beamer combines product updates, a changelog, and a notification center for product and marketing teams. Its announcements can appear as pop-ups, top bars, snippets, and tooltips, with basic or advanced segmentation for different user groups. The Feedback product provides an ideas portal and roadmap for submissions, votes, and comments. Push notifications can reach offline users, and installation supports an HTML/JavaScript embed, WordPress, Google Tag Manager, or an API. It runs on Android, iOS, web, and API.\n\nReaders may switch when they need deeper product analytics, contextual surveys, visual bug evidence, or feedback gathered through email and support workflows. Beamer’s free plan allows 1,000 MAUs, one teammate, one language, no API requests, and a watermark; paid service starts at $49/mo (annual), with extra MAU bundles at $50/month per 5,000. Compare each alternative’s main feedback or analysis method, integrations, platform coverage, and trial terms with Beamer’s announcement, roadmap, segmentation, and notification tools.", "rows": [{"ref": "sw:pendo-analytics", "name": "Pendo Analytics", "best_for": "Product usage analytics and behavioral investigation", "pricing": "Free plan; 30-day trial", "key_difference": "Pendo Analytics adds usage, retention, funnel, path, workflow, and historical behavior analysis instead of centering on Beamer’s announcements.", "choose_when": "Choose it when understanding product behavior and engagement matters more than publishing changelog updates."}, {"ref": "sw:qualaroo", "name": "Qualaroo", "best_for": "Contextual in-app customer surveys", "pricing": "Free plan; paid from $39.99/mo", "key_difference": "Qualaroo focuses on in-app Nudges for contextual customer insights, while Beamer combines announcements with ideas, roadmap, and notifications.", "choose_when": "Choose it when surveying website or app users about experience, feedback, or conversion issues is the priority."}, {"ref": "sw:refiner", "name": "Refiner", "best_for": "Targeted surveys and in-app research", "pricing": "Free plan; 30-day trial", "key_difference": "Refiner offers contextual surveys, website popups, email surveys, and shareable links with event-based targeting beyond Beamer’s announcement channels.", "choose_when": "Choose it when you need NPS, CSAT, CES, research, onboarding, or UX surveys targeted by behavior and other traits."}, {"ref": "sw:doorbell-io", "name": "Doorbell.io", "best_for": "Feedback collection with support integrations", "pricing": "Free plan; paid from $29/mo; 7-day trial", "key_difference": "Doorbell.io emphasizes customizable feedback widgets, screenshots, attachments, replies, assignments, and over 30 integrations rather than Beamer’s changelog.", "choose_when": "Choose it when teams need to manage and resolve customer feedback across Slack, helpdesks, project tools, and email."}, {"ref": "sw:appbot", "name": "Appbot", "best_for": "App-store review monitoring and response help", "pricing": "From $49/mo (annual); 14-day trial", "key_difference": "Appbot monitors reviews from four app stores and provides alerts, AI response assistance, and display widgets, without Beamer’s free plan.", "choose_when": "Choose it when app-store reviews and response workflows matter more than in-product announcements or roadmaps."}, {"ref": "sw:hively", "name": "Hively", "best_for": "Email-based team happiness ratings", "pricing": "Free plan; paid from $13/mo (annual)", "key_difference": "Hively collects one-click ratings through email signatures and feedback requests, scoring team happiness instead of publishing Beamer-style updates.", "choose_when": "Choose it when customer and employee ratings, team scores, alerts, and recognition are your main feedback goals."}, {"ref": "sw:userback", "name": "Userback", "best_for": "Visual bug reports and feedback triage", "pricing": "Free plan; paid from $29/mo (annual); 14-day trial", "key_difference": "Userback adds annotated screenshots, video, console logs, session replay, AI categorization, and a browser extension alongside surveys and feature requests.", "choose_when": "Choose it when reproducing bugs and organizing visual feedback matters more than Beamer’s announcement and notification center."}]}
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Canny Canny suits product-led teams that collect customer feedback and communicate product plans.
From $79/mo Free plan Web · API · Browser extension9.2 Visit Specs - 02
Featurebase Featurebase suits teams combining customer support with feedback gathering and product updates.
From $29/mo Free plan Web · iOS · Android · API9.1 Visit Specs - 03
Appbot Appbot suits app developers, product managers, and support teams responsible for store reviews across several app marketplaces.
From $39.92/mo Free trial Web · Windows · macOS · iOS9.0 Visit Specs - 04
Sleekplan From $13/mo Free plan Web · iOS · Android · API8.8 Visit Specs - 05
Aha! Ideas Aha! Ideas suits product teams that want to collect requests from a community and sort them by priority or revenue potential.
From $49/mo Free trial Web · Windows · macOS · API8.7 Visit Specs - 06
Atarim It suits web agencies handling multiple client sites under their own brand.
From $67/mo Free plan Web · API · Browser extension8.7 Visit Specs - 07
UserJot UserJot suits teams that want feedback collection, roadmap publishing, and support conversations connected in one service.
From $29/mo Free plan Web · macOS · iOS · Android8.7 Visit Specs - 08
Mopinion Mopinion is aimed at digital marketers and teams focused on digital customer experience and user feedback.
From €279/mo Free trial Web · iOS · Android · API8.6 Visit Specs - 09
BugHerd From $50/mo Free trial Web · API · Browser extension8.5 Visit Specs - 10
AppReviewBot From $19/mo Free trial Web · iOS · Android8.4 Visit Specs - 11 Crewhu From $119/mo Free trial Web · iOS · Android · API8.4 Visit Specs
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Customer Thermometer It suits teams that want customers to rate service and leave feedback from email or support tickets.
From $9/mo Free trial Web · iOS · API8.4 Visit Specs - 13 Doorbell.io
It suits product teams collecting feedback across web and mobile, particularly those that want to triage submissions and reply through existing communication tools.
From $29/mo Free plan Web · iOS · Android8.4 Visit Specs - 14
Retently It serves ecommerce, B2B SaaS, financial-services and property-management teams collecting and acting on customer feedback.
From $99/mo Free trial Web · API8.4 Visit Specs - 15 Zonka Feedback
Zonka Feedback suits customer-experience, product, support, and frontline teams handling customer or employee feedback.
From $99/mo Free trial Web · iOS · Android · API8.4 Visit Specs - 16
CustomerSure CustomerSure suits regulated, service-driven organisations, including financial services, housing, healthcare and utilities.
From £1,999/mo Free trial Web · API8.3 Visit Specs - 17 Qualaroo
Qualaroo suits teams seeking contextual feedback on websites or apps, including product and user-experience teams investigating conversion issues.
From $39.99/mo Free plan Web · iOS · Android · API8.3 Visit Specs - 18 Gainsight Customer Communities
It suits companies building customer communities, gathering product feedback, and connecting support, learning, and discussion experiences.
From $83.33/mo Web · API8.2 Visit Specs - 19 SatisMeter
SatisMeter suits teams collecting structured customer feedback across web, app, and email channels.
From $199/mo Free plan Web · iOS · Android · API8.2 Visit Specs - 20
Feedbucket From $49/mo Free trial Web · API8.1 Visit Specs - 21 Harvestr From $65/mo Free trial Web · API · Browser extension8.1 Visit Specs
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Hively suits customer-facing teams that want feedback linked to individual and team happiness scores.
From $1.08/mo Free plan Web · iOS · Android8.1 Visit Specs - 23 Userback
Userback suits product teams that want to gather feedback through in-app tools, surveys, session replay, or a feature portal.
From $29/mo Free plan Web · iOS · Android · API8.1 Visit Specs - 24
AskNicely AskNicely is intended for multi-location service businesses, including organizations with 5 to 5,000 or more locations.
Web · iOS · Android · API8.0 Visit Specs - 25
Frill Frill suits product teams that need customer feedback boards, surveys, public roadmaps, and announcements in one service.
From $25/mo Free trial Web · API · Browser extension8.0 Visit Specs - 26
Noora From $14/mo Free trial Web · API · Browser extension8.0 Visit Specs - 27
Productboard Productboard suits product teams that need a shared place to organize customer feedback, plan roadmaps and set priorities.
From $19/mo Free plan Web · API · Browser extension8.0 Visit Specs - 28
Chattermill Chattermill is intended for enterprise CX, insights, product, and customer-support teams that need to analyze feedback across multiple channels.
Web · API7.9 Visit Specs - 29
Customer.guru From $50/mo Web · API7.9 Visit Specs - 30 Feature Upvote From $49/mo Free trial Web · API7.9 Visit Specs