Alternatives to Feedbackly

Qualtrics

The free account suits an individual needing a small survey allowance.

Alida

Alida is aimed at UX and product teams, researchers, and research operations teams working with research communities.

AskNicely

AskNicely is intended for multi-location service businesses, including organizations with 5 to 5,000 or more locations.

Chattermill

Chattermill is intended for enterprise CX, insights, product, and customer-support teams that need to analyze feedback across multiple channels.

BuildBetter

BuildBetter suits teams that need to organize customer feedback from multiple channels and connect findings to workflows.

Hello Customer

Hello Customer suits CX, operations, and leadership teams in retail, banking, insurance, or telecom that need to collect feedback and direct follow-up.

Netigate

Netigate suits organizations looking to understand customer and employee feedback from multiple channels.

CustomerGauge suits B2B organizations that need account-level feedback, revenue exposure analysis, and workflows for acting on sentiment.

QuestionPro suits individuals and teams that need to create surveys and review response analytics.

Medallia suits enterprises managing customer or employee experience, contact center, or market research programs.

It is aimed at organizations seeking to improve customer experience using feedback and interaction data across customer-facing channels.

TheySaid

The pricing FAQ names product managers, UX designers, UX researchers, and product teams as intended users.