Best ITSM-NG Alternatives in 2026
Updated
20 tools from IT change management software ranked against ITSM-NG on the same published basis.
- 1ITSM-NG vs GLPI
- 2ITSM-NG vs Matrix42 FastViewer
- 3ITSM-NG vs iTop
- 4ITSM-NG vs Pandora RC
- 5ITSM-NG vs Znuny
- 6ITSM-NG vs Freshservice
- 7ITSM-NG vs iSupport Service Desk
- 8ITSM-NG vs iTop
- 9ITSM-NG vs Alloy Navigator
- 10ITSM-NG vs Giva ChangeManager
- 11ITSM-NG vs Hornbill IT Asset Management
- 12ITSM-NG vs FreeITSM
- 13ITSM-NG vs InvGate Service Desk
- 14ITSM-NG vs SolarWinds Service Desk
- 15ITSM-NG vs TOPdesk
- 16ITSM-NG vs Track-It!
- 17ITSM-NG vs Xurrent IMR
- 18ITSM-NG vs HaloITSM
- 19ITSM-NG vs IFS Enterprise Service Management
- 20ITSM-NG vs Nova-Suite
ITSM-NG alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.7 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 2 | Matrix42 FastViewer | 7.5 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 3 | iTop | 7.4 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | Pandora RC | 7.3 | Free plan | Free | Linux, Mac, Windows |
| 5 | Znuny | 7.3 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 6 | Freshservice | 7.2 | No | $19/mo | Android, API, iOS, Web |
| 7 | iSupport Service Desk | 7.2 | Android, iOS, self-hosted, Web | ||
| 8 | iTop | 7.2 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 9 | Alloy Navigator | 7.1 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 10 | Giva ChangeManager | 7.1 | No | $6.33/mo | Android, API, iOS, Web |
| 11 | Hornbill IT Asset Management | 7.1 | Android, API, iOS, Web, Windows | ||
| 12 | FreeITSM | 7.0 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 13 | InvGate Service Desk | 7.0 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 14 | SolarWinds Service Desk | 7.0 | No | $39/mo | Android, API, iOS, Web |
| 15 | TOPdesk | 7.0 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 16 | Track-It! | 7.0 | Android, API, iOS, self-hosted, Web, Windows | ||
| 17 | Xurrent IMR | 7.0 | No | $6/mo | Android, API, iOS, Web |
| 18 | HaloITSM | 6.9 | No | $83333.33/mo | Android, API, iOS, self-hosted, Web |
| 19 | IFS Enterprise Service Management | 6.9 | Android, iOS, Web, Windows | ||
| 20 | Nova-Suite | 6.9 | Free plan | Free | API, self-hosted, Web |
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Questions about ITSM-NG alternatives
What is the best alternative to ITSM-NG?
GLPI, number 1 in IT change management software with a score of 7.7 out of 10. The others here: Matrix42 FastViewer, iTop, Pandora RC and 16 more.
What is the best free alternative to ITSM-NG?
iTop is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.